Supervisor - Fleet Services Production

PenskeReading, PA
Onsite

About The Position

Responsible for the daily management and flawless execution of the procurement and distribution of all legalization credentials. Ensure processes are current and compliant with all regulatory requirements. This role will also be instrumental with procedural and operational compliance for dealership services. Validate ownership documents to facilitate the purchase of customer-owned equipment.

Requirements

  • Advanced skills in Excel, PowerPoint, and Microsoft Word required.
  • Regular, predictable, full attendance is an essential function of the job.
  • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Nice To Haves

  • Bachelor's degree preferred.
  • Experience as a Supervisor or Lead position preferred.
  • Knowledge of Dealer/Title services preferred.
  • Introductory Knowledge of AI applications a plus.
  • Introductory knowledge in Access preferred.
  • Intermediate knowledge of state dealer software preferred.
  • Ability to simplify complicated concepts and present to a team.
  • Effectively manage / adapt to changing priorities.

Responsibilities

  • Monitor key process metrics and prioritize workflow.
  • Ensure that work is error free, complete, and submitted timely to jurisdictions.
  • Ensure credentials are distributed within departmental and customer CTQ's and that processes are in alignment with company goals and objectives.
  • Facilitate process compliance with jurisdictional and dealership requirements: validating unit jacket, title and registration services, determination of fee/collection, temporary tag issuance, tax collection.
  • Engage with jurisdictions to keep up to date on current requirements and to address situations as they arise.
  • Modify / optimize processes as required to align to these requirements.
  • Managing the team and interdepartmental interactions.
  • Other projects and tasks assigned by supervisor.
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