Supervisor, First Class

New York UniversityNew York, NY
Onsite

About The Position

The position of Supervisor, First Class Community Response Unit supports the mission of the Department of Campus Safety to foster and maintain a safe and secure environment for its students, faculty, staff, and visitors by overseeing Security Personnel and by taking proactive measures to reduce crime while building strategic partnerships in the university community. In furtherance of these goals, the Supervisor, First Class will be a part of the Community Response Unit (CRU) which will address issues of safety and security on campus utilizing patrol, crime prevention concepts and safety initiatives across various shifts, including days, evenings, nights, weekends, holidays, and overtime, as required to meet department needs.

Requirements

  • High School Diploma or equivalent
  • 3+ years relevant experience in security
  • At least one year of supervisory experience
  • Excellent oral, written, and presentation communication skills, with strong interpersonal abilities
  • Proficient in security best practices, analytical thinking, and objective decision-making under pressure
  • Skilled in managing situations with firmness, tact, and impartiality
  • Knowledgeable in proactive campus safety and crime prevention strategies with effective problem-solving skills
  • Competent in operating departmental equipment, including radios
  • Possess a valid, unrestricted driver's license

Nice To Haves

  • Associate's Degree or one to two years college-level courses
  • 1+ years Military or Law Enforcement background, or Higher Ed Campus Security or Campus Safety experience
  • Certified Protection Professional (CPP) or Crime Prevention through Environmental Design (CPTED) Certification a plus

Responsibilities

  • Overseeing Security Personnel
  • Taking proactive measures to reduce crime
  • Building strategic partnerships in the university community
  • Addressing issues of safety and security on campus utilizing patrol, crime prevention concepts and safety initiatives
  • Observing and interviewing victims or witnesses
  • Taking detailed notes
  • Producing comprehensive factual reports in the DCS records management system
  • Conducting follow-ups as needed
  • Operating departmental equipment, including radios
  • Maintaining calm, courteous, and effective communication in emergency and non-emergency scenarios
  • Multitasking
  • Working independently

Benefits

  • Pay Transparency Act compliance
  • Equal Opportunity Employer policies
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