Supervisor - Fire/Life Safety Systems Solutions
About The Position
The Supervisor - Fire/Life Safety Systems Solutions leads a team responsible for installing and commissioning fire/life safety systems. The role provides technical expertise, leadership, and accountability for installed projects, technical support programs, and time-and-materials work. Based at Siemens’ Maryland Heights, Missouri branch, the position serves customers throughout the greater St. Louis area and may require travel between branch locations. The supervisor trains and mentors System Specialists, assigns and schedules work, oversees project execution, and supports project profitability and customer retention. They coordinate across sales, engineering, and execution teams to manage project changes and discrepancies, and serve as a local operations leader and customer representative.
Requirements
- High school diploma or state-recognized GED.
- At least 1 year of experience supervising industry-specific technical trades teams.
- At least 5 years of experience in engineering or project management.
- On-the-job or educational experience with commercial building fire/life safety or security systems, including design, startup, programming, integration, documentation, and commissioning.
- On-the-job or educational experience managing project delivery teams.
- Ability and willingness to train, mentor, schedule, and supervise employees responsible for commercial building fire/life safety or security systems startup.
- Verbal and written communication skills in English.
- Ability and willingness to travel 15%.
- Experience with Microsoft Office and cloud-based collaboration software such as Teams or OneDrive.
- At least 21 years of age and possession of a valid driver's license with limited violations; must meet eligibility requirements to participate in Siemens' fleet vehicle program.
- Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.
Nice To Haves
- Bachelor’s degree.
- At least 3 years of experience supervising industry-specific technical trades teams.
- At least 5 years of experience in engineering or project management.
Responsibilities
- Supervise, train, and mentor the System Specialist team; set goals, monitor performance, conduct employee review meetings, and schedule formal training.
- Guide and support the team in planning and managing construction projects through completion.
- Schedule and assign installation and commissioning tasks, maintain schedules, and ensure projects follow plans, specifications, and cost estimates.
- Maintain and improve planned and booked margins for technical support programs.
- Direct the development and use of project plans to monitor and control work execution.
- Review customer feedback and support customer retention and account growth, including adds, extras, upgrades, and escalations.
- Maintain relationships among sales, engineering, and execution teams to manage changes and discrepancies and minimize project costs and delays.
- Be accountable for the profit and loss of projects assigned to the operations team and serve as a local operations leader and customer representative.
- Support project profitability through cost-containment procedures and processes.
- Travel between branch locations as needed.
- Maintain excellent organizational and interpersonal skills.
Benefits
- Health and wellness benefits.
- Target incentive of 5% of base salary.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
