Supervisor Field Ops

United Site Services • Houston, TX

2d

About The Position

The Field Ops Supervisor oversees yard and transportation operations, supervises technicians and drivers, and coordinates operational functions to support customer and branch needs. The role works with Operations Coordinators, Routers, other yards, and multiple departments to coordinate routes, deliveries, pickups, asset transfers, and customer service issue resolution. The supervisor monitors operating results, maintains staffing, supports special-event logistics, reviews driver and payroll paperwork, administers fleet DOT records and driver safety programs, and develops employees through performance reviews. The position also operates a variety of company vehicles and performs other assigned duties.

Requirements

• At least a two-year/associate degree, or an equivalent combination of education and experience.
• At least two years of experience in a related field and/or training.
• At least two years of proven leadership experience leading a diverse team to accomplish results.
• Customer service skills.
• Team-building skills.
• Organizational skills.
• Communication skills.
• Decision-making and problem-solving skills.
• Valid driver's license.

Responsibilities

• Manage and coordinate all yard activities and supervise technicians.
• Coordinate routes, pickups, and deliveries with the Operations Coordinator and Routers to improve routing efficiency.
• Analyze and report on operational activities, including routing efficiency, pickups versus deliveries, labor and overtime, fuel, and customer-care quality.
• Work with other departments to maintain communication and resolve customer-service and other issues.
• Coordinate asset transfers with Operations Supervisors at other yards when necessary.
• Maintain staffing levels that meet customer and branch needs.
• Assist the Operations Manager with delivery, pickup, and asset-service logistics for special events, and work special events.
• Review driver paperwork, including manifests, P&D tickets, route sheets, and DVIRs, for accuracy and completeness.
• Review and approve Time Saver punches before payroll processing; review and approve time-off requests and schedule time off according to operational needs.
• Administer fleet DOT requirements, including log books and driver qualification file records.
• Administer the driver-function safety program and coordinate safety training with Safety and HR as needed.
• Develop employees and conduct periodic performance reviews.
• Operate a variety of company vehicles.
• Perform other duties as assigned.

Benefits

• Holiday and paid time off (prorated for part-time employees).
• Medical and pharmacy coverage.
• Dental insurance.
• Vision insurance.
• Employer-paid short-term disability.
• Employer-paid employee basic life and accidental death and dismemberment insurance.
• Voluntary employee life and accidental death and dismemberment insurance.
• Voluntary spousal life insurance.
• Voluntary dependent life insurance.
• Hospital indemnity, accident, and critical illness coverage.
• Commuter/transit account.
• Healthcare flexible spending account.
• Dependent care flexible spending account.
• Health savings account.
• 401(k) with employer match.
• Employer-paid Employee Assistance Program (EAP).
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree