Supervisor, Field Operations
Service Experts•Orem, UT
•Onsite
About The Position
The Supervisor, Field Operations supports the Field Management team through indirect supervision of para-professionals as they work to meet their daily and monthly objectives. Regularly reports progress to management. Typically reports to a manager level or above.
Requirements
- Minimum Experience: 4+ years
- Minimum Education: High School Diploma/GED
Responsibilities
- Lead complex installations or cutovers; coordinate multi‑trade tasks and ensure sequence integrity.
- Create job‑specific MOPs including steps, test points, evidence requirements, and rollback plans.
- Perform functional tests and assist with commissioning; validate readings against acceptance criteria.
- Execute precision mounting and alignment, verify tolerances with gauges and templates.
- Troubleshoot live issues using meters, diagnostic tools, and configuration checks.
- Verify labeling and documentation before handover; update redlines.
- Train junior techs on best practices and measurement techniques.
- Organize vehicle/tool kits; confirm parts completeness before departure.
- Handle customer walkthroughs to demonstrate outcomes and usage.
- Provide feedback to planners on job durations and method improvements.
Benefits
- Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
