Supervisor, Field Operations Support

Connexus Energy • Ramsey, MN

3h • Onsite

About The Position

Connexus Energy is seeking a Supervisor, Field Operations Support to lead critical field operations that directly impact service reliability and member experience. This role ensures work is planned, coordinated, and executed efficiently across scheduling, service applications, and locating services. Based in Ramsey, Connexus Energy is Minnesota’s largest electric cooperative, providing electricity, renewable energy alternatives and related services to 150,000 residential and commercial members just north of the Twin Cities. We offer a collaborative work environment with challenging and rewarding work, which provides for professional development and work-life balance in a highly technical, stable and innovative industry. We give back to the communities we have served for more than 80 years by embracing opportunities to volunteer, donate and support economic development. Our talented and friendly staff focuses on achieving our mission of powering our members and communities toward a smarter energy future with a passionate focus on affordability, innovation, safety, and grid reliability.

Requirements

• Bachelor’s degree in engineering, business or related field
• 2+ years of customer service experience
• Current and valid driver’s license

Nice To Haves

• Leadership experience, including team supervision or project leadership
• Experience applying process improvement methodologies (e.g., Lean, continuous improvement)
• Experience analyzing data to identify trends and support business decisions
• Experience with Microsoft 365, SharePoint Online, or Power Platform solutions

Responsibilities

• Lead coordination of field operations including scheduling, work planning, and service applications
• Oversee residential and commercial service processes from intake through pre-construction
• Manage locating operations to ensure safe, compliant excavation response and contractor performance
• Partner across teams to improve processes, communication, and operational efficiency
• Analyze data, track performance metrics, and support decision-making
• Lead, coach, and develop team members, including hiring, performance management, and training
• Support budgeting, forecasting, and departmental initiatives

Benefits

• medical/dental/vision insurance
• health savings account
• flexible spending accounts
• 401(k) plan with generous company matching and non-matching contributions
• independent investment advisory services
• accrued PTO
• holiday pay
• tuition reimbursement
• recognition program
• employee referral program
• employee activities
• Company paid life insurance
• short-term disability
• long-term disability

What This Job Offers

• Job Type: Full-time
• Career Level: Manager