Supervisor, Fiber Splicing

Comlink Solutions, LLC•Commerce City, CO

5d•$76,600 - $103,000•Onsite

About The Position

Comlink Solutions is a fiber solutions company providing fiber optic cabling and splicing services. We build and maintain large fiber networks for national network providers and telecommunications carriers in multiple markets. Experienced supervisors who thrive in developing teams and strive to exceed customer expectations through excellence are encouraged to apply. Together we create a culture of accomplishment, growth, and success that we all share in. Give us an opportunity to learn more about each other and see how you can benefit from our competitive pay and employee benefit package.

Requirements

Technical degree in line work or fiber engineering or the equivalent in training and/or work experience.
Minimum of 5 years of demonstrated work experience in splicing, testing, and troubleshooting fiber networks.
Demonstrated experience leading teams effectively
Expert level communication skills, verbal and written
Fully proficient in all splicing procedures
Expert knowledge using Fujikura fusion splicing equipment
Expert knowledge using Optical Time Domain Reflectometers (OTDR)
Knowledge of Google earth files
Knowledge of Fast Reporter software
Experience using Microsoft Office programs including Outlook, Word and Excel
Must possess strong problem solving, decision making, analytical skills and organizational skills
Ability to read, write, understand, and follow written procedures
Ability to work from an Aerial lift truck and/or ladder
Ability to use light source and power meters
Position requires driving between worksites
Travel may be required
Must have a valid driver’s license
Must be able to pass pre-employment background check and drug tests as required

Nice To Haves

Minimum 2 or more years of supervisor or management experience.

Responsibilities

Responsible for managing the day-to-day activities of splicing teams, fostering a cohesive team, leading individual and team growth and development, and problem solving to achieve results that align with the company’s plans and objectives.
Responsible for complying with all safety standards, always ensuring safety of splicing teams
Manage work orders as received from customer points of contact and coordinate work activities and schedules for team of local fiber splicing technicians
Accurately read and interpret splicing documents, splicing engineer packets and network plan designs in preparation for each job assignment
Interface with customer demonstrating the ability to discuss job requirements, foresee potential issues, provide technical advice, troubleshoot problems and assign work to meet customer expectations
Effectively meet the demands of emergency calls by routing splicers per skill and ability, safe working conditions, and participate as needed to oversee or fill-in when needed
Oversee jobs assigned to fiber splicing team ensuring jobs are completed on time, in a safe and quality manner. Upon completion of customer work orders, ensure testing is complete and accurate and produce job closeout packets and present to customer as required by individual customer protocols
Accurately manage and track job components to account for all billing requirements and opportunities, communicating with corporate billing teams pro-actively and with responsiveness.
Assist with bidding and quoting of jobs per requirements, accounting for foreseeable challenges that may arise and changes in scope
Responsible for routine vehicle and equipment maintenance schedules, ensuring completion of scheduled maintenance, and making recommendations for needed repairs, replacement, or new vehicles and equipment
Responsible for inventory and equipment management, working with other splicing markets for loaning and trading, and making recommendations for replacement or new as needed
Provide project status updates to leadership team and customers as required
Keep current with fiber optic design and splicing processes, tools and techniques
In conjunction with human resources, assist with recruiting, retaining, and effectively managing employee performance in support of company policies, processes and procedures

Benefits

Medical Plan, Co-Pay or HDHP with Health Savings Account
Dental and Vision Plans
401(k) with 4% Employer Match, eligible after 90 days
Flex Spending Account (FSA) for Health and Dependent Care
Paid Time Off
Company Paid Holidays
Company Paid Life and AD&D Insurance
Company Paid Long-Term and Short-Term Disability
Voluntary Benefits – Life and AD&D Insurance, Critical Illness and Accident Insurance
Company Truck
Company mobile phone or mobile phone reimbursement
Boot Voucher Program
Tuition Reimbursement