Supervisor - Facilities Management
About The Position
Manages the daily operations of assigned work unit/shop, plans, organizes, supervises, and coordinates the activities of employees within the department of Facilities Management (FM). The supervisor is responsible for mentoring, identifying and scheduling training needs/opportunities, planning work schedules, assigning duties, policy/system adherence, and monitoring the quality and timely completion of work. Assists employees with problems or with difficult customer service issues. Provides budgetary input, oversees the purchase of supplies and equipment, initiates service agreements and manages the work unit's budgetary targets. Communicates effectively with customers to coordinate and resolve problems before they become a crisis. Ensures compliance with all institutional and division policies/procedures. Continuously examines work processes and data to improve efficiencies, outcomes, and service. Regulates staffing in accordance with fluctuating workload. Directs and monitors workload to consistently meet patient/customer needs. The supervisor is the primary change agent for staff and is the voice of the customer. Coaches, mentors, and develops team members and self to strengthen skills providing opportunities for professional growth. Provides orientation and training to new and current team members. Participates in various personnel actions including performance appraisals, corrective actions, and timecards. Participate in department committees, sub-committees, or task forces. Maintains compliance and knowledge of standards outlined by regulatory agencies (Joint Commission, OSHA, ERTKA, FDA, ADA, etc.) and job-related skills. Utilize and effectively interact with Division support resources. Continuously seeks to improve management skills and practices.
Requirements
- Bachelor's degree in business related field and 3 years' experience supervising/leading diverse teams OR Associate’s degree in business related field and 5 years’ experience supervising/leading diverse teams OR High School diploma/GED and 7 years’ experience supervising/leading diverse teams
- Must demonstrate supervisory skills with strong leadership, team building, and problem-solving skills
- Must be able to work collaboratively with multiple disciplines
- Excellent organizational, interpersonal, written, and oral communication skills are required
- Demonstrated ability to influence others
- Strong computer skills (Microsoft Office, Excel) in word processing, spreadsheet, and computer data entry skills are necessary
- Demonstrates excellent analytical skills, ability to and resolve issues before they become a critical issue
Nice To Haves
- Bachelor’s degree in business related field preferred
- Lean management and/or six sigma experience helpful
Responsibilities
- Manages daily operations of assigned work unit/shop
- Plans, organizes, supervises, and coordinates activities of employees
- Mentors, identifies, and schedules training
- Plans work schedules and assigns duties
- Ensures policy/system adherence
- Monitors work quality and timely completion
- Assists employees with problems and customer service issues
- Provides budgetary input and oversees purchases
- Initiates service agreements and manages budgetary targets
- Communicates with customers to resolve problems
- Ensures compliance with policies/procedures
- Examines work processes and data for improvements
- Regulates staffing according to workload
- Directs and monitors workload to meet customer needs
- Acts as a change agent and customer advocate
- Coaches, mentors, and develops team members
- Provides orientation and training
- Participates in personnel actions
- Participates in committees and task forces
- Maintains compliance with regulatory standards
- Utilizes division support resources
- Seeks to improve management skills
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
