Security Supervisor, Austin Facilities Management

City of Austin

7d•$23 - $26

About The Position

JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation : Work in an environment where employees are valued and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country. JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. Our guiding principles—Empathy, Ethics, Excellence, Engagement, and Equity — anchor our approach in delivering services that significantly impact the lives of Austin residents. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Diverse and Inclusive Workplace: Work in an environment where every voice is valued, and Innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments designed to foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country. Purpose: Under general direction, supervise the activities and operations of security personnel in protecting property, operations and personnel.

Requirements

Knowledge of or an ability to learn all safety practices related to working in energized areas, power plants and other utility specific environments and other safety practices, procedures and regulations, which contribute to a safe workplace.
Knowledge of supervisory and managerial techniques and principles.
Knowledge of city practice, policy, and procedure, statutes, ordinances, and criminal law.
Skill in oral and written communication.
Skill in handling multiple tasks and prioritizing.
Skill in using computers and related software applications.
Skill in data analysis and problem solving.
Skill in planning and organizing.
Ability to work with frequent interruptions and changes in priorities.
Ability to train others.
Ability to quickly recognize and analyze irregular events.
Ability to utilize radio equipment, complying with Federal communication guidelines.
Graduation from an accredited high school or equivalent, plus five (5) years' experience, employed in a security related position, of which two (2) years were in a lead or supervisor capacity.
Valid Texas Class C and/or Commercial Driver's License.

Nice To Haves

Demonstrated experience planning, scheduling and coordinating security operations for special events.
Professional security-related certifications and/or designations such as Physical Security Professional (PSP), Professional Certified Investigator (PCI), and/or Certified Protection Professional (CPP), or the ability to obtain within 6 months of employment.
Demonstrated experience evaluating, assessing and analyzing the performance of security personnel.
Knowledge and experience with Texas Open Carry Laws/Ordinances and Criminal Trespass within the City, State and Federal levels.
Demonstrated experience operating various Security Access Control and CCTV Systems which may include: C-Cure 9000, Lenel ONGUARD, Continuum, Pelco, American Dynamics, Avigilon, Salient and other access control systems and badging functions/activities.
Proficiency with the Microsoft Office Suite to include Excel, Outlook, Word, PowerPoint.

Responsibilities

Confirm presence and activities of scheduled security officers at assigned sites.
Identify and notify replacement personnel to assume vacant guard assignments.
Perform the duties of security officers when necessary.
Provide direction and training to site officers and contract employees as needed to accomplish service goals.
Review site documentation, activity and guard tour reports.
Monitor welfare of security personnel working after-hour and remote assignments.
Provide officer backup when investigating irregularities.
Provide supplies, materials and implement temporary repairs to compromised fence, gate and lock systems.
Respond to alarm notifications.
Patrol utility sub-stations, un-staffed facilities, construction lay-down yards, and other sites as needed.
Meet and provide access to law enforcement agencies to secured and/or energized areas as needed.
Provide periodic reports to management regarding site activities, irregularities, and identifying needed action.
Work outside scheduled hours to ensure consistent coverage, attend training classes, meetings and other activities as needed to meet the business needs of the organization and the workgroup.
Assume on-call duty as assigned, responding to security needs and reporting to duty as necessary.
Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Benefits

Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

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