Supervisor-Facilities Management - Southaven, Mississippi

Mayo Clinic•Southaven, MS

22h•$82,908 - $124,467•Onsite

About The Position

Mayo Clinic is a top-ranked healthcare provider dedicated to its employees with competitive compensation and comprehensive benefits. This position is 100% on-site in Southaven, Mississippi. The supervisor manages the daily operations of an assigned work unit/shop within Facilities Management (FM), including planning, organizing, supervising, and coordinating employee activities. Responsibilities include mentoring, identifying training needs, planning work schedules, assigning duties, ensuring policy adherence, and monitoring work quality and timeliness. The role involves assisting employees with problems, handling difficult customer service issues, providing budgetary input, overseeing supply and equipment purchases, initiating service agreements, and managing budgetary targets. Effective communication with customers to resolve problems proactively is essential. The supervisor ensures compliance with institutional and divisional policies and procedures, continuously examines work processes for improvements, and regulates staffing based on workload. This role is a primary change agent for staff and represents the customer's voice, coaching and developing team members for professional growth. It includes providing orientation and training, participating in personnel actions (appraisals, corrective actions, timecards), and contributing to department committees. Maintaining compliance with regulatory standards (Joint Commission, OSHA, ERTKA, FDA, ADA, etc.) and job-related skills is crucial. The position requires continuous improvement of management skills and practices. This is a limited-tenure role supporting the launch of a new company and laboratory, with an expected transition to a permanent infrastructure position within a separate, independent company.

Requirements

Bachelor's degree in business related field and 3 years' experience supervising/leading diverse teams
OR Associate’s degree in business related field and 5 years’ experience supervising/leading diverse teams
OR High School diploma/GED and 7 years’ experience supervising/leading diverse teams.
Must demonstrate supervisory skills with strong leadership, team building, and problem-solving skills.
Must be able to work collaboratively with multiple disciplines.
Excellent organizational, interpersonal, written, and oral communication skills are required.
Demonstrated ability to influence others.
Strong computer skills (Microsoft Office, Excel) in word processing, spreadsheet, and computer data entry skills are necessary.
Demonstrates excellent analytical skills, ability to and resolve issues before they become a critical issue.
Valid driver's license required.

Nice To Haves

Bachelor’s degree in business related field preferred.
Lean management and/or six sigma experience helpful.

Responsibilities

Manages the daily operations of assigned work unit/shop, plans, organizes, supervises, and coordinates the activities of employees within the department of Facilities Management (FM).
Mentors employees, identifies and schedules training needs/opportunities, plans work schedules, assigns duties, ensures policy/system adherence, and monitors the quality and timely completion of work.
Assists employees with problems or with difficult customer service issues.
Provides budgetary input, oversees the purchase of supplies and equipment, initiates service agreements and manages the work unit's budgetary targets.
Communicates effectively with customers to coordinate and resolve problems before they become a crisis.
Ensures compliance with all institutional and division policies/procedures.
Continuously examines work processes and data to improve efficiencies, outcomes, and service.
Regulates staffing in accordance with fluctuating workload.
Directs and monitors workload to consistently meet patient/customer needs.
Coaches, mentors, and develops team members and self to strengthen skills providing opportunities for professional growth.
Provides orientation and training to new and current team members.
Participates in various personnel actions including performance appraisals, corrective actions, and timecards.
Participates in department committees, sub-committees, or task forces.
Maintains compliance and knowledge of standards outlined by regulatory agencies (Joint Commission, OSHA, ERTKA, FDA, ADA, etc.) and job-related skills.
Utilizes and effectively interacts with Division support resources.
Continuously seeks to improve management skills and practices.