Supervises, coordinates and monitors staff in daily operations and inspects facilities to ensure high quality of customer services and cleanliness. Oversees daily department operations in absence of manager, as assigned. Orders and maintains inventory of supplies and equipment. Able to effectively handle stressful situations, remaining calm and professional. Available to work or rotate shifts including weekends and holidays. Responsible for maintaining facilities in an attractive, sanitary condition. Align department with strategy map and continually work to implement drivers in support of Independence Health System’s mission and vision. Act promptly to resolve problems and initiate better ways of doing things by acting as a catalyst for change. Establish and maintain a safe working environment and assure staff complies with safety, environmental, and infection control guidelines. Equitably apply policies and procedures by issuing corrective action in a fair and consistent manner. Assess customer’s needs, exceed customer expectations, and consider customers in decision making to improve customer satisfaction. Act on most urgent tasks, leverage available resources, review own workload, implement workable systems, and provide clear direction. This position has direct supervisory responsibilities and serves as a coach and mentor for other positions in the department. Management responsibilities include hiring, coaching, skills development, recognition and rewards, staff productivity and performance management.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED