Supervisor- Eligibility Enrollment Services

Conifer Health Solutions • Palm Springs, CA

2d • Hybrid

About The Position

Responsible for maximizing product performance and value to Tenet Patient Financial Services, its clients and the healthcare market through effective supervision, direction and operation of the government programs product and the coordination of its delivery through field operation offices. Provides overall supervision of Government Programs for assigned division including direction, knowledge, and resources to management and staff to enable them to expedite governmental program recovery and decrease facility bad debt. Ensures staff understanding and application of local, state and federal laws and guidelines. Develops and delivers Eligibility Program training to divisional staff and its clients. Provides direction to staff on issues/questions relating to Government Programs. Develops, refines and manages the product to maximize operational goals and objectives while working with the management team and staff. Monitors and builds team morale and productivity as measured against planned objectives. Identifies key performance indicators and utilize them to track and manage product performance.

Requirements

• Working familiarity with the rules and regulations pertaining to Federal, State and County programs
• P/C systems literate including Windows, and Microsoft Outlook, Excel and Word programs
• Ability to work independently
• Detail oriented, with strengths in dealing with multiple facilities, Supervisors, and Hospital platforms
• Ability to prioritize and manage multiple tasks with efficiency
• Excellent oral and written communication, interpersonal, organizational and management skills
• Bachelors Degree in Business Administration, Marketing and/or related field or equivalent experience
• 3 – 5 years experience in healthcare finance or revenue cycle
• Most recent 3 years experience in Federal, State and Local government programs
• 2 – 3 years supervisory experience in Federal, State and Local government programs
• Working knowledge of healthcare products

Responsibilities

• Provides overall supervision of Government Programs for assigned division including direction, knowledge, and resources to management and staff to enable them to expedite governmental program recovery and decrease facility bad debt.
• Ensures staff understanding and application of local, state and federal laws and guidelines.
• Develops and delivers Eligibility Program training to divisional staff and its clients.
• Provides direction to staff on issues/questions relating to Government Programs.
• Develops, refines and manages the product to maximize operational goals and objectives while working with the management team and staff.
• Monitors and builds team morale and productivity as measured against planned objectives.
• Identifies key performance indicators and utilize them to track and manage product performance.

Benefits

• Medical, dental, vision, disability, life, and business travel insurance
• Paid time off (vacation & sick leave) – min of 12 days per year, accrued accrue at a rate of approximately 1.84 hours per 40 hours worked.
• 401k with up to 6% employer match
• 10 paid holidays per year
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
• For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager