About The Position
CHEO is a global leader in pediatric health, employing over 6,500 staff, clinicians, scientists, researchers, and volunteers dedicated to helping children and youth achieve their best lives. CHEO has transformed into an integrated child and youth health system, recognized for its clinical care, research, and education. The Research Institute focuses on world-class research across a wide range of children's health concerns. CHEO has been recognized by Forbes as Canada's best health-care employer and consistently ranked among Canada's Top Employers. This full-time, on-site role requires strong leadership, a commitment to safety, service excellence, and a solid understanding of facilities operations and asset management, with the ability to adapt to evolving technologies and organizational priorities. The Supervisor, Facility – Electrical & Communications is responsible for overseeing electrical and non-IT communication systems, infrastructure, and maintenance across CHEO’s facilities, ensuring safe, reliable, and efficient delivery of services. The Supervisor leads a unionized team and coordinates external service providers for maintenance, capital projects, and compliance with codes and standards. The role supports patient care through safe electrical operations, planned shutdowns, integration with IT and clinical teams, and sustainability initiatives.
Requirements
- Level 1 Criminal Record Check and remain compliant (Essential)
- College diploma in Electrical Engineering Technology, Power Systems or Controls, with seven (7+) years of related experience, OR Certificate of qualification (Red Seal) from Skilled Trades Ontario with ten (10+) years of related experience. (Essential)
- Valid driver’s license and ability to travel between CHEO community sites as required. (Essential)
- Five (5+) years of hands-on facilities operations and maintenance experience. (Essential)
- Hands-on proficiency in medium and low voltage distribution, generators, UPS, alarm systems, lighting, communications, and cabling. (Essential)
- Three (3+) years in a supervisory role within a unionized environment. (Preferred)
- Background in healthcare or other large institutional facilities. (Preferred)
- Strong knowledge of CSA, ESA, Ontario Building Code, Ontario Fire Code, and OHSA. (Essential)
- Ability to coach, mentor, and build accountability in staff and contractors. (Essential)
- Strong organizational and time management skills to balance priorities. (Essential)
- Ability to read and interpret drawings, schematics, and single-line diagrams. (Essential)
- Skilled in coordinating service providers with minimal patient disruption. (Essential)
- Effective communication and collaboration skills to work across a multi-disciplinary team. (Essential)
Nice To Haves
- Proficiency with CMMS (MRI Angus), Microsoft Office, reporting tools (e.g. Power BI), electrical monitoring systems, and life safety/communication systems. (Preferred)
- Demonstrated ability to apply preventive maintenance programs, root cause analysis, and data analytics to optimize system performance. (Preferred)
- Ability to support electrical equipment/system upgrades and replacements from planning through handover. (Preferred)
- Bilingualism (English/French) (Preferred)
Responsibilities
- Manage daily building systems operations, service requests, and preventive maintenance (PM) through the computerized maintenance management system (CMMS), ensuring safe, reliable, and efficient performance.
- Coordinate shutdowns and urgent repairs with stakeholders to minimize patient care impact.
- Monitor system performance, identify issues early, and drive improvements in compliance, comfort, and sustainability.
- Ensure all operations meet healthcare codes and standards (OBC, OHSA, ESA, CSA, TIA, TSSA, Infection Control).
- Partner with clinical, IT, and project teams to align facility operations with organizational needs.
- Conduct daily walkthroughs of facilities to identify hazards, malfunctions, and service deficiencies, initiating timely corrective actions.
- Monitor shops and storage areas and maintain inventory of tools, parts, and materials to support daily operations.
- Oversee CHEO’s electrical distribution, emergency power, and related building systems, including the 13.2 kV Hydro Ottawa feeder, 600 V switchgear, MCCs, over 100 step-down transformers, 500+ distribution panels, lighting systems, automated doors, and UPS equipment.
- Maintain and troubleshoot low-voltage and non-IT communication infrastructure, including structured cabling, nurse call systems, monitoring stations, access control panels, and other devices.
- Implement preventive and corrective maintenance programs to maintain system reliability.
- Investigate failures, perform root cause analysis, and apply corrective/preventive actions.
- Maintain asset records, service histories, inspections, certifications, and system drawings in CMMS.
- Leverage data and analytics to support predictive maintenance and operational optimization.
- Conduct and support system audits, load studies, arc flash assessments, and grounding/insulation testing.
- Execute all electrical work and PM programs on electrical and low-voltage communication systems in alignment with applicable codes and standards.
- Ensure emergency preparedness and business continuity for critical utilities and electrical systems.
- Oversee service providers for maintenance, repairs, and renovations, ensuring compliance with safety standards, service levels, and codes.
- Liaise with consultants, contractors, and stakeholders during projects and shutdowns to minimize disruption.
- Support capital projects by reviewing designs, overseeing commissioning, and integrating new systems into operations.
- Review and provide input on as-built documentation and single-line diagrams for accuracy, maintainability, and accessibility.
- Develop scopes of work, obtain quotes, and manage contract execution.
- Monitor service provider performance and provide corrective direction where required.
- Promote sustainability by aligning projects with environmental and lifecycle goals.
- Supervise and coach unionized skilled trades staff in Electrical and Communications.
- Provide mentorship, technical guidance, and safety training to build staff capability.
- Develop and enforce SOPs and standard work practices.
- Manage staff performance through evaluations, feedback, and corrective actions.
- Lead daily toolbox talks and shift handovers to reinforce safety and communicate priorities.
- Foster a culture of safety, accountability, collaboration, and continuous improvement.
Benefits
- competitive salary and comprehensive benefits package
- unique culture that fosters dedication, communication, respect and teamwork
- place where your opinions will be respected, contributions valued and your initiatives rewarded
- family-friendly environment that supports you and your own family, as well as the children, youth and families we serve
- chance to grow — personally and professionally — through our comprehensive orientation program and on-the-job learning
- support for continued education and learning
- potential for a relocation reimbursement benefit
- truly unique work environment
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
