Supervisor DSD Delivery

Mondelēz International•Brooklyn Park, MN

2d•$77,600 - $106,700•Onsite

About The Position

The Supervisor, DSD Delivery role is a front-line leadership role that is responsible for the day-to-day tactical execution of branch operations and its broader CS&L strategies in relation to our delivery business. The Supervisor, DSD Delivery, is responsible for effectively driving execution against all core Key Performance Indicators (KPIs). This role is onsite Monday-Friday. The Supervisor will execute warehouse operations in terms of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. They will also work collaboratively with key internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions and execution. Responsibilities include inventory management (iDoc management, stock reconciliation), interfaces monitoring, track and trace, claims management, invoice management, compliance execution (HSE, quality, risk management), tenders support, third-party performance management, and pallets management.

Requirements

Minimum bachelor's degree or equivalent experience required
2-5 years of Logistics experience
Manage daily plans including order/route management, employee performance, and daily communication with internal/external customers and stakeholders.
Drive KPIs under main categories of (1) Safety, (2) Service, (3) Savings, and (4) People.
Promote safety culture. Responsible for driving plans that reduce branch incident/accident rates, ensuring a successful roadside inspection, holding DMS meetings, ensuring effective and compliant pre-and post-trip inspections, conducting a successful branch and cross-dock safety audit.
Responsible for ensuring delivery efficiencies with accurate order fulfillments (Target TQA / Wal-Mart ASN order accuracy reports), route compliance, and on-time deliveries at the store level.
Participates in cross-functional meetings with Demand/Fulfillment Planning, Retail Teams, Customers Teams, and Headquarters Support including but not limited to Leadership Planning Team meetings, District Sales meetings, etc.
Responsible for Delivery Labor Budget and financial acumen.
Responsible for completing payroll approvals (INFOR) for all direct reports in a timely manner.
Driving lowest cost per case in delivery operations by executing against annual productivity plans, Lean Six Sigma/productivity projects, maintaining the loss prevention network regarding waste, and employee performance management, etc.
Identify supply chain opportunities and ensure issues are addressed in strategic and tactical manner.
HSE Essentials & Safety (Personal Process & Vehicle)
Warehouse & Transportation Operations
Business Partnering
Customer Centricity
Order to Bill
Understand and participate in the continuous improvement programs that reduce cost and our carbon footprint and improve the service performance of the operation.
Interview, onboard, and develop direct reports/core team in multiple formats (classroom, On the Job Training, Work-with, etc..) across entire Delivery operations.
Coach direct reports to create and execute development plans and support individual career goals.
Manage and engage with local hourly.
Ability to lead, motivate, and develop Core Teams.
Strong skills in delegation, performance management, and team engagement.
Proficient in Route Planning, scheduling and workload management.
Knowledge of industry regulations, safety standards and compliance requirements.
Ability to enforce and model adherence to safety protocols.
Ability to analyze delivery metrics and optimize performance.
Proficient in interpreting data to improve efficiency and reduce costs.
Understanding of the Consumer-Packaged goods (CPG) industry.
Being directly engaged with the delivery drivers – providing ongoing coaching, working with customers, and managing the standard work processes for Delivery Pillar, while optimizing service and ensuring cost management.
Responsible for Driver Methods supporting the first level of Daily Management System meeting in the field.
Scheduling routes, completing ride-along, and ensuring compliance with FMCSA Rules and Regulations (Hours of service, DOT breaks, etc.)

Nice To Haves

Less than 10% travel required

Responsibilities

Manage daily plans including order/route management, employee performance, and daily communication with internal/external customers and stakeholders.
Drive KPIs under main categories of (1) Safety, (2) Service, (3) Savings, and (4) People.
Promote safety culture. Responsible for driving plans that reduce branch incident/accident rates, ensuring a successful roadside inspection, holding DMS meetings, ensuring effective and compliant pre-and post-trip inspections, conducting a successful branch and cross-dock safety audit.
Responsible for ensuring delivery efficiencies with accurate order fulfillments (Target TQA / Wal-Mart ASN order accuracy reports), route compliance, and on-time deliveries at the store level.
Participates in cross-functional meetings with Demand/Fulfillment Planning, Retail Teams, Customers Teams, and Headquarters Support including but not limited to Leadership Planning Team meetings, District Sales meetings, etc.
Responsible for Delivery Labor Budget and financial acumen.
Responsible for completing payroll approvals (INFOR) for all direct reports in a timely manner.
Driving lowest cost per case in delivery operations by executing against annual productivity plans, Lean Six Sigma/productivity projects, maintaining the loss prevention network regarding waste, and employee performance management, etc.
Identify supply chain opportunities and ensure issues are addressed in strategic and tactical manner.
Understand and participate in the continuous improvement programs that reduce cost and our carbon footprint and improve the service performance of the operation.
Interview, onboard, and develop direct reports/core team in multiple formats (classroom, On the Job Training, Work-with, etc..) across entire Delivery operations.
Coach direct reports to create and execute development plans and support individual career goals.
Manage and engage with local hourly.
Ability to lead, motivate, and develop Core Teams.
Strong skills in delegation, performance management, and team engagement.
Proficient in Route Planning, scheduling and workload management.
Knowledge of industry regulations, safety standards and compliance requirements.
Ability to enforce and model adherence to safety protocols.
Ability to analyze delivery metrics and optimize performance.
Proficient in interpreting data to improve efficiency and reduce costs.
Understanding of the Consumer-Packaged goods (CPG) industry.
Being directly engaged with the delivery drivers – providing ongoing coaching, working with customers, and managing the standard work processes for Delivery Pillar, while optimizing service and ensuring cost management.
Responsible for Driver Methods supporting the first level of Daily Management System meeting in the field.
Scheduling routes, completing ride-along, and ensuring compliance with FMCSA Rules and Regulations (Hours of service, DOT breaks, etc.)