Supervisor - Driving

Metropolis Technologies•Redwood City, CA

13d•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Requirements

Minimal high school diploma or equivalent and a minimal month related experience or training; or equivalent combination of education and experience.
Speaks clearly; Listens and gets clarification; Responds well to questions.
Writes clearly and informatively; Able to read and interpret written information.
Maintains positive attitude. Responds to requests for service and assistance.
Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
Exhibits sound and accurate judgment.
The employee will be required to have and maintain a valid state-issued driver’s license with a current address and acceptable driving record.

Responsibilities

Overseeing evening parking operations, supervising field staff, and coordinating parking activities during special events.
Serving as the primary field supervisor during evening hours, ensuring efficient parking enforcement operations, customer service, and compliance with departmental policies.
Acting as the first point of contact for field personnel.
Coordinating event parking logistics.
Overseeing signage deployment.
Supporting weekend parking operations.
Assisting in the day-to-day management of a location ensuring that parking operations are handled within contractual guidelines of the specific location, adhering to company policies and procedures, fostering good client relations and promoting a professional image and approach to the business.
Participating in programs to improve client and customer satisfaction.
Assisting in the management of day-to-day activities of the assigned locations.
Assisting with management duties as assigned.
Courteously assisting customers.
Assisting in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
Reporting any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
Assisting with cleanup of debris, water, oil spills and etc.
Substituting for any position, if necessary.
Having a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.
Completing other duties as needed.