Supervisor - Direct Care Lead - CA

YAI•Fairfield, CA

2d•$33 - $38•Onsite

About The Position

The Supervisor - Direct Care Lead - CA position involves assisting the Program Administrator (PA) with the day-to-day oversight of a residence. This includes supervising assigned direct support staff, ensuring staff perform tasks in accordance with all requirements, and implementing immediate corrective actions when needed. The role also involves consulting with program leadership, clinical staff, and external providers to ensure top-quality care for individuals, adhering to agency philosophy, department practices, and regulatory requirements. A key aspect is ensuring appropriate therapeutic supervision to protect the health, safety, and habilitation of individuals, utilizing support skills for those with moderate to complex needs, and implementing plans of protective oversight and Individual Behavior Support Plans (IBSPs)/Individualized Program Plans (IPPs). The position requires demonstrating professionalism, performing direct care responsibilities as needed, and ensuring smooth program operations through oversight of systems like staff scheduling, daily shift reports, and maintaining tracking logs. The role emphasizes providing effective leadership, developing a team that provides quality care, and establishing a work environment free from harassment and discrimination. Direct supervision of staff includes communicating and applying rules, standards, and policies, and regularly directing activities to meet the needs of individuals. Performance assessment and feedback are provided through ongoing supervision and observation, ensuring completion and documentation of training and credentials. The Supervisor also participates in the hiring process, interviews, selects, and develops qualified staff, and manages staff status and work hour changes. Accurate timekeeping through Workday is essential, along with identifying and resolving concerns with attendance and time tracking. The role includes maintaining and documenting inventory of supplies and medications, supporting interdisciplinary team meetings, and serving as Facility Manager on assigned shifts, responsible for drills and physical plant checks. The Supervisor supports the completion and maintenance of all individual treatment paperwork and incident reporting, manages financial ledgers, and participates in various program and person-specific meetings. Driver certification and training are provided, along with ensuring staff compliance with all Federal, State, and Local laws, rules, and regulatory requirements, including HIPAA. The position requires completing and maintaining necessary trainings and certifications, and performing other duties as assigned, including providing coverage as a Lead RBT/LPT or DSP-RBT.

Requirements

21 years of age or older
High school diploma or its educational equivalent
At least one (1) year of prior experience providing direct care to individuals with developmental disabilities (I/DD) with challenging behavior service needs
At least six (6) months of supervisory or lead experience in I/DD, mental health or other related field
Documented completion of State of California Direct Support Professional Training (DSPT) Year 1 and Year 2 courses
Hold, or obtain within sixty (60) days of appointment, certification as a Registered Behavior Technician and maintain for duration of assignment; unless otherwise qualified as a Licensed Psychiatric Technician (LPT) or Qualified Behavior Modification Professional
Hold, or obtain within fifteen (15) months of employment, certification from State of California as either a: Group Home Administrator (for assignments to children’s homes) or Adult Residential Facility Administrator (for assignments to adult homes)
Valid Driver’s License
Familiarity with California’s Lanterman Act and Title 17 and 22 regulations
Successful completion of Facility Manager Training within 30 days of appointment
Completion of the Residential Services Orientation through the program’s Regional Center
Hold, or obtain through employer-provided training. CPR/First Aid, Ukeru and CPI certifications and recertify annually
Completion of annual continuing education units (CEUs) for professional development through competency-based training as required by Titles 17 & 22
Strong interpersonal and problem-solving skills
Ability to contribute to a healthy work environment and shape a positive work culture and team dynamics
Supervisory and leadership skills, including the ability to effectively communicate deadlines and clear expectations and to coach staff through hands-on support
Well-developed written and verbal communication skills
Ability to manage multiple tasks and priorities while quickly addressing changing needs to plan and effectively meet programmatic needs
Highly flexible, with willingness to take initiative
Proficiency with computers and Microsoft Office Suite and ability to quickly learn electronic systems including Workday and electronic medical record/documentation systems (DA, BA, etc.) to complete tasks
Ability to work a flexible schedule, including remaining on shift to provide coverage and/or to facilitate coverage needs for direct care coverage as needed or providing coverage at another program on occasion, if requested
Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds or running on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Individual Behavior Support Plan and Individual Emergency Intervention Plan, if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff.

Nice To Haves

Bachelor’s degree in human services field strongly preferred
Current Group Home or Adult Residential Facility Administrator Certificate issued by the State of California, as applicable for assigned program
Previous experience providing direct support to individuals with intellectual and developmental disabilities (I/DD) in the population to be supported
Supervisory experience in a residential or crisis setting

Responsibilities

Assists Program Administrator (PA) with day-to-day oversight of residence through supervision of assigned direct support staff and those on shift.
Ensures that DSP-RBTs and Back-up Leads assigning duties and ensuring staff perform tasks in accordance with all applicable requirements.
Observes and assists with tasks, implementing immediate corrective actions when needed and reporting, tracking and/or escalating issues or concerns of persons supported and staff.
Consults with program leadership, clinical staff, external consultants, community providers and other program staff to ensure streamlined and top-quality care for individuals.
Ensures services are provided in accordance with agency philosophy and department practices and in line with Federal, State, Local and regulatory requirements.
Ensures the appropriate, therapeutically documented level of supervision in all settings to ensure and protect the health, safety and habilitation of the people we support.
Utilizes support skills for people with moderate to complex levels of need and implements plans of protective oversight, as well Individual Behavior Support Plans (IBSPs)/Individualized Program Plans (IPPs).
Demonstrates and models professionalism and all skills of Direct Support Professional - Registered Behavior Technician with a person-centered and trauma-informed approach.
Provides coverage, regularly performing all direct care responsibilities as indicated in DSP-RBT job description, as needed.
Assists with ensuring smooth program operations by maintaining oversight and compliance of systems including scheduling staff, completing daily shift reports, ensuring required postings are visible and replaced if damaged, and ensuring tracking logs are maintained.
Provides effective leadership on shift and develops a team that provides quality care and positive outcomes.
Establishes a work environment that is free from harassment and discrimination and fostering an open-door policy, using participatory management to maintain direct relationships with staff and bolster morale.
Directly supervises assigned DSP-RBTs and Back-up Leads and others working during shifts, communicating and consistently applying all rules, standards and policies with staff.
Regularly assesses work performance and provides feedback to direct reports through ongoing supervision, observation and development.
Ensures completion and appropriate documentation of all applicable training, education and credentials in electronic and paper files.
Actively participates in the hiring process with PA, interviewing, selecting and developing qualified staff and scheduling staff accordingly to maintain coverage on shift.
Initiates, reviews or approves staff status and work hour changes, promotions, demotions, transfers, terminations and/or other adjustments for staff.
Ensures timekeeping records and approvals through Workday are completed accurately and on a timely basis to support payroll processing.
Identifies concerns with attendance, work hours and/or time tracking, resolving with staff or coordinating resolutions and coverage with PA, when needed.
Maintains and appropriately documents inventory and storage of food, household and toiletry supplies and over the counter medications including controlled medications.
Supports and/or facilitates interdisciplinary team meetings to ensure effective communication and coordination of care with circles of support.
Serves as Facility Manager for residence on assigned shifts with responsibility for conducting and accurately documenting all drills (emergency, fire, earthquake, etc.) and completing daily/weekly physical plant checks and water temperature log.
Uploads work orders to housing developer for maintenance issues, as needed.
Supports the completion and maintenance of all paperwork and written records related to individual treatment, including but not limited to medical records, treatment records, progress reports, data collection, behavior reports, incident reports, billing records, and all written communication systems.
Reviews paperwork to ensure compliance by DSP-RBT staff in recordkeeping in appropriate systems, before shift’s end.
Completes all incident reporting, including Special Incident Reports and makes all required notifications as per regulations.
Contacts necessary vendors for property damages and notifies the PA.
Manages and accurately documents financial ledgers of the people we support.
Actively participates in program and person-specific meetings including but not limited to shift reports, Interdisciplinary Behavioral Support Team (IBST), staff meetings, refreshers, staff trainings, debriefing and/or leadership meetings.
Leads shift meetings to ensure communication of updates to assigned staff.
Provides driver certification and training to DSP-RBTs including driving facility van to transport people we support and following checklist.
Complies with and ensures that staff complies with all Federal, State, Local and/or other oversight agency laws, rules, regulatory or program requirements, including the Health Insurance Portability and Accountability Act (HIPAA).
Completes and maintains all necessary trainings and certification/license requirements based on program and position to ensure compliance with YAI policies and licensing regulations, as needed and applies skills.
Performs all other duties as assigned including performing all duties of Lead RBT/LPT and/or DSP-RBT to provide coverage, as needed.