Supervisor, Customer Operations
Crocs, Inc.•Broomfield, CO
•60,000 ($) - 60,000 ($)
About The Position
We are hiring a Supervisor, Customer Operations to lead a customer service team, manage the wholesale order book, collaborate with sales, and support hiring, onboarding, and process improvements that drive revenue and profitability. The role is suited to someone with customer service experience, strong analytical and Excel skills, and the ability to thrive in a fast-paced, collaborative environment. The salary is $60,000–$70,000, plus a 10% annual bonus.
Requirements
- At least 3 years of customer service experience.
- Strong analytical skills.
- Strong Excel skills.
- Ability to thrive in a fast-paced, collaborative environment.
Responsibilities
- Lead a customer service team.
- Manage the wholesale order book.
- Collaborate with sales.
- Support hiring and onboarding.
- Support process improvements that drive revenue and profitability.
Benefits
- 10% annual bonus
- Opportunities for mentorship
- Opportunities for professional growth
- Positive team culture
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
