Supervisor - Culinary Services

UW Health • Madison, WI

4d • $50,316 - $75,474 • Onsite

About The Position

Be part of something remarkable. Bring your passion for quality food production, nutrition, and a positive guest experience to the #1 hospital in Wisconsin! We are seeking a Culinary Services Supervisor to lead daily retail operations by managing staffing, resolving operational issues, monitoring service requests, supporting peak service periods, and ensuring smooth day-to-day operations. Ensure food safety, quality, and compliance by overseeing product quality, temperature logs, FIFO practices, allergen awareness, ServSafe standards, and safety inspections. Develop and support team members through training, coaching, onboarding, huddles, performance feedback, and recognition initiatives to promote a positive team culture. Coordinate menus, pricing, and merchandising by maintaining accurate menus, signage, allergen information, and supporting merchandising and promotional initiatives. Provide operational leadership and cross-functional support by serving as a backup for key systems (Micros, CaterTrax, N.E.O.), conducting facility walkthroughs, collaborating with multiple departments, and supporting additional retail operations, including potential oversight of vending and ServSafe instruction.

Requirements

• Associate's Degree in Culinary Arts or related field. Equivalent experience will be considered in lieu of a degree.
• Bachelor's Degree with emphasis on Food Service, Nutrition, Dietetics, Business, or related field
• 3 years of experience leading or supervising in a multifaceted food service operation which would include some aspects of food production, patient dining, catering, and/or retail food service.
• ServSafe Certified Food Manager Certification within 6 months

Nice To Haves

• 5 years of experience supervising or managing multifaceted hospital food service operations which would include some aspects of food production, patient dining, catering, and/or retail food service.
• CDM (Certified Dietary Manager) or DTR (Dietetic Technician Registered)

Responsibilities

• Lead daily retail operations by managing staffing, resolving operational issues, monitoring service requests, supporting peak service periods, and ensuring smooth day-to-day operations.
• Ensure food safety, quality, and compliance by overseeing product quality, temperature logs, FIFO practices, allergen awareness, ServSafe standards, and safety inspections.
• Develop and support team members through training, coaching, onboarding, huddles, performance feedback, and recognition initiatives to promote a positive team culture.
• Coordinate menus, pricing, and merchandising by maintaining accurate menus, signage, allergen information, and supporting merchandising and promotional initiatives.
• Provide operational leadership and cross-functional support by serving as a backup for key systems (Micros, CaterTrax, N.E.O.), conducting facility walkthroughs, collaborating with multiple departments, and supporting additional retail operations, including potential oversight of vending and ServSafe instruction.

Benefits

• health and dental insurance
• paid time off
• retirement plans
• two-week paid parental leave
• adoption assistance
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree