Supervisor Courier

Meritus Health•Hagerstown, MD

13h•$49,899 - $74,901•Onsite

About The Position

MERITUS HEALTH IS SEEKING A SUPERVISOR COURIER TO LEAD DAILY COURIER OPERATIONS ACROSS OUR HEALTH SYSTEM. IN THIS ROLE, YOU WILL OVERSEE A TEAM OF COURIER DRIVERS RESPONSIBLE FOR THE SAFE, TIMELY, AND COMPLIANT TRANSPORT OF LABORATORY SPECIMENS, CASH BAGS, MEDICAL SUPPLIES, AND INTEROFFICE MAIL. THIS POSITION IS IDEAL FOR SOMEONE WHO THRIVES IN A FAST‑PACED ENVIRONMENT, ENJOYS LEADING TEAMS, AND VALUES OPERATIONAL EXCELLENCE IN SUPPORT OF PATIENT CARE.

Requirements

High school diploma or equivalent required
Valid driver’s license
Clean driving record (no moving violations in past 3 years preferred)
Annual certified driving record required
Must sign Meritus Vehicle Management Use and Control Policy (“Attestation A”)
Familiarity with HIPAA, infection control, and chain‑of‑custody
Experience with fleet management or maintenance scheduling
Proficiency in Microsoft applications and route management software

Nice To Haves

Bachelor’s degree in logistics preferred
1–2 years supervisory or lead experience preferred
Healthcare, laboratory, or hospital experience preferred
Clean driving record (no moving violations in past 3 years)

Responsibilities

Supervise, schedule, and support courier staff; manage call‑offs, delays, and emergencies; provide route coverage when needed.
Ensure continuity of service coverage by managing call-offs, delays, and operational emergencies.
Provide onboarding, coaching, and ongoing performance evaluations.
Conduct team meetings and formal evaluations.
Promote safety, accountability, standardization, and customer service.
Assign and monitor daily courier routes, including STAT and temperature‑sensitive specimen transport, secured cash bags, supplies, and mail.
Ensure vehicles are safe, compliant, and well‑maintained; manage maintenance schedules, inspections, and repairs.
Maintain oversight of the courier vehicle fleet, ensuring all vehicles are safe, operational, and compliant.
Track attendance, approve time records, assist with payroll, budgeting, supply ordering, and fleet‑related costs.
Support additional operational needs as assigned.