Supervisor, Continuous Improvement

Ontario Northland•North Bay, ON

1d•Onsite

About The Position

The Supervisor, Continuous Improvement is responsible for leading, prioritizing, and optimizing the Continuous Improvement (CI) function. This role ensures CI initiatives are effectively prioritized, appropriately resourced, and governed to deliver expected outcomes. Through strong people leadership, effective workload management, and clear accountability, the Supervisor drives sustainable performance improvements across the organization.

Requirements

University degree in Business Administration, Accounting, or a related field
Lean Six Sigma certification (required)
2–3 years of recent supervisory experience in a continuous improvement, analytics, or project-based environment, including:
Leading and supervising professional staff
Setting priorities, sequencing work, and managing competing demands across multiple initiatives
Coaching, mentoring, and performance managing employees, including addressing performance, conduct, and development needs
Reviewing and approving work plans, recommendations, and deliverables
Monitoring progress, risks, and outcomes to ensure delivery against objectives
Resolving issues and escalating capacity, scope, or priority conflicts as needed
Providing consolidated reporting, insights, and recommendations to senior leadership
Translating senior leadership priorities into coordinated work plans
Overseeing the execution of continuous improvement analysis and deliverables delivered by CI Specialists
Proficiency in Microsoft Office Suite, Visio (or similar process-mapping tools), Power BI, and SharePoint
Experience working with ERP/EAM systems
Demonstrated leadership and people management skills
Strong planning, prioritization, and judgment capabilities
Ability to provide oversight, governance, and accountability across multiple initiatives
Effective communication and stakeholder engagement skills
Strong problem-solving and analytical capabilities at a supervisory level
Conflict resolution and decision-making skills
Demonstrated commitment to health and safety

Responsibilities

Own prioritization of the CI portfolio in alignment with senior leadership direction and business needs.
Balance demand, capacity, and sequencing of CI initiatives across Rail Mechanical & the Remanufacturing & Repair Centre.
Assign CI Specialists to initiatives and adjust priorities as business needs evolve.
Serve as the escalation point for scope, capacity, or priority conflicts.
Provide full people leadership to CI Specialists, including coaching, mentoring, performance management, and development planning.
Establish and reinforce clear role boundaries between supervisory accountability and specialist execution.
Address employee related matters including performance, conduct, attendance, and development.
Foster a culture of accountability, continuous learning, and delivery discipline.
Maintain safe and efficient work environment
Review CI Specialists’ project plans, progress, risks, and outcomes.
Hold CI Specialists accountable for delivery quality, timelines, and sustainment of improvements.
Ensure CI initiatives follow approved methodologies, governance standards, and escalation protocols.
Validate recommendations and escalations before submission to senior leadership.
Act as the single point of accountability for CI performance with senior leadership.
Provide consolidated reporting on CI pipeline health, outcomes, and risks.
Support leadership decision making by reviewing and endorsing CI recommendations produced by Specialists.
Translate leadership direction into clear priorities and expectations for the CI team.