Supervisor, Concessions

Craft Culinary Concepts • Glendale, AZ

19h • Onsite

About The Position

The Concession Supervisor is responsible for overseeing a select group of concession stands or portable locations for an event. Concession Supervisors are responsible for ensuring quality product and service for several Concession stands by managing a group of concession stand workers, hourly employees, Temporary or NFP. The Concession Supervisor must be familiar with all food and beverage items available as well as prep techniques and quantities.

Requirements

• Must be at least 18 years old
• Must have a valid TEAM, Title 4 or TIP certification card
• Must have a valid County Food Handler Card on file with Craft Culinary Concepts and in your possession for each event worked
• Must have a H.S Diploma or equivalent
• Must complete all pre-employment forms, successfully pass a background check and math assessment involving all US monetary units
• Must be able to work as well as independently as well as with a group.
• Must be able to work in a fast paced high stress environment

Nice To Haves

• 3+ years supervisory experience in high volume restaurant environment or another stadium/arena

Responsibilities

• Ensuring all pre-game inventory is accounted for and verifying it with the Stand Manager on the day of the event.
• Managing assigned locations by communicating with various points of contact (i.e., Warehouse, Concession Manager, Asst. Concession Manager, other Supervisors) to ensure the satisfaction of all guests and workers at each concession location.
• Assisting the Stand Manager as needed with any guest complaints to ensure a satisfactory resolution for the guest.
• Making sure all the necessary paperwork is accurately completed by each Concession Stand Manager and turned in for final accounting at the end of each event.
• Coaching each Concession Stand Manager on closing duties to clean and prepare the concession location for future events.
• Inspection of stands at End of Day and complete closeout of location.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED