Supervisor, Community Program - Group Fitness
About The Position
The City of Markham is seeking a Supervisor, Community Program - Group Fitness for the Recreation Services Department. This role is part of a Fitness Strategy team responsible for delivering group fitness programs and services across all City of Markham recreation facilities. The position involves mentoring, supporting, and guiding Group Fitness Instructors, maintaining positive relationships with staff, residents, and community groups, and serving as a frontline Subject Matter Support to fitness councilors and instructors. The work term is approximately 35 hours per week, primarily daytime shifts with some evening and weekend requirements.
Requirements
- Post secondary education (College diploma or University degree) in recreation or appropriate discipline.
- Minimum three years full-time supervisory experience in a fitness center setting with direct experience in Group Fitness.
- Valid Group Fitness Certification mandatory.
- Ability to teach a variety of Group Fitness Classes which includes Choreography-based classes.
- Access to personal vehicle for frequent travel between sites is required.
- Current certifications in Standard First Aid or Intermediate First Aid with CPR C and AED.
- Valid Ontario Class G Driver's License.
- Proficiency in MS office.
- Proficiency in a variety of virtual fitness platforms.
- Satisfactory VSS.
Nice To Haves
- Personal Training Certification an asset.
Responsibilities
- Assist Community Recreation Coordinator – Group Fitness in providing administration and supervision for program services within the group fitness portfolio.
- Assist in recruiting, hiring, training, scheduling, payroll and managing performance of part-time group fitness staff.
- Assist with development and ongoing monitoring of operating budgets including identification of capital budget needs.
- Assist in the development and implementation of an annual Training Plan.
- Collaborate with internal stakeholders to establish season schedules that reflect the needs of the community.
- Lead by example and conduct New Member Orientation appointments and teach a variety of Group Fitness Classes.
- Plan and implement new and innovative group fitness classes that reflect industry trends and community needs.
- Ensure an environment of customer service excellence when dealing with all internal and external stakeholders.
- Conduct regular customer satisfaction surveys.
- Assist with the preparation and presentation of promotional materials.
Benefits
- Inclusive, accessible, and barrier free employment practices.
- Workplace that reflects and supports the diversity of the community.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
