Supervisor, Comm. Production

PCI Pharma Services•Rockford, IL

18d

About The Position

The Production Supervisor is responsible for safety, quality, and operational excellence for their shift and value stream. The supervisor directs and coordinates daily, weekly, and monthly objectives and activities, managing workflow by assigning responsibilities to direct reports on the production floor to support right-first-time work and on-time customer delivery. The role directs production-floor activities in compliance with company policies and procedures and applicable federal, state, and local regulations, including OSHA, FDA, cGMP standards, and employment law. It drives safety improvements, investigates incidents, coordinates corrective actions, communicates operational challenges and course corrections, and collaborates with procurement, maintenance, warehouse, and quality teams. The supervisor also manages staffing, hiring participation, training, performance feedback, KPIs, time and attendance, and payroll approval. The position may require overtime and weekend work and may require use of PPE and a PAPR.

Requirements

Associate’s degree in a related field and/or 1–3 years of related experience and/or training.
Basic mathematical skills.
Intermediate computer skills, including the ability to perform more complex computer tasks and use various computer programs.
Full professional proficiency in speaking, reading, and writing for professional needs.
High reasoning ability to solve practical problems, handle concrete variables with limited standardization, and interpret instructions in various forms.
History of successful supervisory responsibilities.

Nice To Haves

Bachelor’s degree.
Ability to identify and resolve problems in a timely manner.
Ability to effectively present information to various people as required by the job.
Ability to set and achieve challenging goals.

Responsibilities

Direct daily production-floor activities for the assigned shift in compliance with company procedures and applicable regulations.
Own the production floor’s safety culture and results, drive safety improvements, investigate incidents, determine root causes, and implement corrective actions.
Communicate operational challenges and carry out course corrections related to safety, quality, service, cost, or personnel.
Facilitate the line and shift handoff before departure each day.
Coordinate activities with procurement, maintenance, warehouse, and quality departments through active communication.
Use problem-solving tools to address operating challenges and drive continuous improvement within the value stream.
Manage the daily schedule and staffing levels, including coverage for vacations and holidays, to meet service requirements.
Oversee and participate in interviewing and selecting new hires.
Educate and train staff using TWI methodology to support adherence to performance expectations and current best-practice documentation.
Conduct associate evaluations through Quantum and provide feedback and development as needed.
Own and drive value-stream KPIs through visual control boards and line communications.
Analyze equipment, personnel, and shift performance; develop and execute improvement plans and projects.
Manage daily time and attendance and approve payroll.
Adhere to PCI, cGMP, and GCP policies, procedures, and rules, and maintain required attendance.
Perform other duties as assigned by the Manager/Supervisor.