Supervisor, Clinical Staff Professional Development

Carnival Corporation•Miami, FL

1d•Hybrid

About The Position

The Supervisor, Clinical Staff Professional Development provides operational oversight and coordination of clinical staff performance and professional development processes that support safe, high quality, and compliant shipboard healthcare services. Reporting to the Senior Manager, Clinical Staff Professional Development, this role supports fleetwide execution of established performance frameworks, competency assessments, remediation pathways, promotion workflows, and development initiatives that are aligned with Clinical Services priorities. As a clinically experienced Registered Nurse, the Supervisor applies clinical expertise to review, validate, and monitor assessments of clinical practice, documentation quality, professionalism, teamwork, and compliance with clinical, public health, and regulatory standards. The role does not provide direct clinical care or independent disciplinary authority, but supports shipboard leaders and HR partners by ensuring consistency, accuracy, and governance compliance across performance related processes. The Supervisor collaborates with multiple shipboard and shoreside stakeholders to coordinate performance activities, track and report on improvement actions, identify risks or deviations, and escalate issues as appropriate. This role supports alignment of professional development opportunities with operational needs, clinical risk profiles, and regulatory requirements across a global fleet.

Requirements

Registered Nurse (RN) with active licensure required
Bachelor’s degree in Nursing or related healthcare field required
Minimum 3–5 years of clinical experience, including shipboard healthcare experience preferred
Experience supporting performance management, clinical documentation review, quality improvement, or professional development activities
Familiarity with LMS platforms, electronic health records, and Microsoft 365 tools
Experience working with multidisciplinary clinical teams in complex operational environments

Nice To Haves

Certification or education in clinical quality, patient safety, leadership, or healthcare management preferred
Bachelor's in Hospitality, Logistics, Business Administration, Industrial Engineer

Responsibilities

Reviews shipboard leaders’ assessment of clinical staff performance against defined role expectations by providing clinically informed reviews related to clinical skills, documentation quality, patient interactions, professionalism, teamwork, and policy compliance.
Reviews and validates performance documentation, including handover reports, appraisals, and multi-source feedback, to ensure consistency, objectivity, and alignment with corporate standards.
Performs clinical documentation audits and targeted record reviews to identify trends, recurring issues, and systemic improvement opportunities, escalating significant findings as appropriate.
Ensures governance, compliant recording and maintenance of performance related information in accordance with corporate policies and data retention requirements.
Provides subject matter expertise to the review and revision of policies, procedures, and guidance documents related to clinical staff performance and professional conduct.
Supports shipboard leaders and HR partners in the development, implementation, and monitoring of performance improvement plans (PIPs), remediation strategies, and individual development plans.
Tracks progress and compliance with agreed performance actions, identifying delays, barriers, or emerging risks and escalating concerns through appropriate governance channels.
Coordinates communication between shipboard leadership, HR, and Clinical Services to ensure timely feedback, coaching support, and alignment of corrective actions.
Advises and supports leaders in addressing conflict or team dynamics that may impact clinical performance, professionalism, or patient safety.
Contributes clinically informed input to quality improvement initiatives arising from patient safety events, complaints, audits, inspections, and public health findings.
Coordinates and administers Supervises medical staff promotion and progression processes, ensuring adherence to eligibility criteria, documentation standards, and timelines.
Reviews performance and competency evidence to support identification of promotion ready staff and emerging leaders, providing recommendations for panel consideration.
Prepares and quality checks promotion documentation and supporting materials for review panels and approval authorities.
Communicates outcomes and development recommendations to Scheduling, shipboard leadership, HR, and other relevant stakeholders.
Facilitates access to professional development opportunities aligned with identified clinical performance gaps and leadership readiness.
Supports leadership lifecycle processes, including leadership orientation, probation reviews, and confirmation in rank assessments.
Contributes to the development and maintenance of competency frameworks in collaboration with Learning & Development and Clinical Services.
Collaborates with shoreside teams, including public health to support performance monitoring, training needs, and professional development of health staff.
Supports alignment of performance and training initiatives with public health requirements, outbreak preparedness, and regulatory standards.
Partners with Learning & Development team to support onboarding, new-to-sea integration, and transition programs for clinicians and public health staff.
Works with Scheduling teams to optimize clinical skill mix, provide mentoring opportunities, and ensure learning coverage onboard.
Supports and contributes to clinical quality improvement initiatives and ad hoc projects that support Clinical Services priorities.

Benefits

Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Company paid term life insurance and disability coverage
401(k) plan that includes a company match
Employee Stock Purchase plan
Paid Time Off
Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
Personal and professional learning and development resources including tuition reimbursement
On-site Fitness center at our Miami campus