Supervisor Clinical Services-RN Infusion and Oncology

Allina Health System • Coon Rapids, MN

11d • Onsite

About The Position

Allina Health is a not-for-profit health system serving individuals, families, and communities throughout Minnesota and western Wisconsin. The Supervisor Clinical Services-RN Infusion and Oncology oversees the AHCI Coon Rapids Springbrook Infusion & Oncology site, supervising patient care and clinical operations in partnership with site leadership to support exceptional clinical quality results. The role participates in planning, implementing, coordinating, and evaluating patient care activities, staff education, and management activities.

This is a 1.0 FTE position (80 hours per two-week pay period) on an 8-hour day shift. An on-call rotation is required. The position may manage a remote workforce. The role supports Allina Health’s mission to provide exceptional care, prevent illness, restore health, and provide comfort, while contributing to a workplace focused on employee well-being and inclusion.

Requirements

• Associate degree in Nursing or a related field.
• At least 3 years of hospital or clinic Registered Nurse experience.
• Demonstrated leadership experience.
• Licensed Registered Nurse through the Minnesota Board of Nursing if working in Minnesota, required upon hire.
• Licensed Registered Nurse through the Wisconsin Department of Safety and Professional Services if working in Wisconsin, required upon hire.
• Meet at least one BLS requirement: current American Heart Association BLS certification, current American Red Cross BLS certification, or Allina in-house BLS training within 30 days of hire.
• Ability to meet the physical demands of medium work: occasionally lift up to 32 pounds in accordance with the Allina Safe Patient Moving Policy and frequently lift up to 25 pounds.

Nice To Haves

• Bachelor's degree in Nursing or a related field.
• Project and initiative experience.
• At least 2 years of supervisory experience.

Responsibilities

• Coordinate daily operations and staff.
• Supervise patient care delivery and ensure staff work within their scope of practice.
• Participate in daily huddles to ensure nursing and clinical staff have the equipment, tools, and resources needed for patient care and clinical objectives.
• Hire, manage, lead, and engage staff to support patient care and clinical objectives.
• Ensure effective orientation and clinical training so staff can work at the top of their licensure or certification.
• Build and retain engaged staff using employee engagement data, tools, and methods.
• Support and manage staff volumes.
• Participate in developing and managing the clinical operations budget and capital requests.
• Partner with site leadership to develop, implement, and evaluate patient care delivery processes.
• Use patient experience and feedback to inform improvements and provide immediate service recovery when needed.
• Empower staff to resolve patient complaints and concerns and foster a culture of service recovery.
• Support achievement of quality goals by identifying and removing barriers, communicating changes, and ensuring staff training and development.
• Ensure compliance with regulatory and safety requirements, protect the integrity and confidentiality of patient information and data, and maintain a safe environment for staff and patients.
• Partner with the safety lead to conduct or observe drills, evaluate staff preparedness, and proactively address gaps.
• Use process-improvement methodologies to drive clinical outcomes.
• Create a culture of continuous process improvement by empowering staff to identify issues and develop solutions.
• Participate in or lead deployment of system-wide initiatives using effective change-management and performance-management methodologies.
• Perform other duties as assigned.

Benefits

• Medical and dental coverage.
• PTO/time away.
• Retirement savings plans.
• Life insurance.
• Short-term and long-term disability.
• Voluntary benefits, including vision, legal, and critical illness coverage.
• Tuition reimbursement or continuing medical education, as applicable.
• Student loan support benefits to navigate the Federal Public Service Loan Forgiveness Program.
• Well-being resources, including well-being dollars, dedicated well-being navigators, programs, activities, articles, videos, personal coaching, and tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree