Supervisor- Clinical Operations, OBGYN- Reliant Medical Group

UnitedHealth Group•Worcester, MA

5d•$60,200 - $107,400•Onsite

About The Position

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. Supervises staff through scheduling, evaluations, training, and personnel decisions, while addressing employee concerns and implementing performance improvement plans. Oversees daily staffing to support patient care needs and ensures high patient satisfaction by resolving concerns and collaborating with physicians. Conducts incident follow-ups and performs clinical duties as needed. Provides leadership, supports teamwork, manages budgets and operational activities, and contributes to policy and program development. Expected to align with the organization’s mission, vision, and goals while providing strategic leadership and decision-making. Responsible for influencing, coaching, and developing teams to achieve high performance, while bringing a strong business perspective to drive program success and address organizational challenges. Communicates effectively with diverse audiences and supports continuous improvement through problem-solving and process management. Demonstrates teamwork, integrity, and professionalism, with a strong commitment to quality patient care and respect for employees. Creates an empowering environment for medical assistant staff, promoting teamwork, professional development, and continuous quality improvement. Communicates effectively across interdisciplinary teams, leading daily huddles and coordinating patient care activities. Monitors and adjusts patient flow, staffing, and scheduling to maintain efficiency and access standards, while supporting telephone operations and resource management. Ensures compliance with organizational policies, safety standards, infection control, and regulatory requirements, while maintaining necessary equipment and supplies to support clinical operations. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

3+ years of relevant experience
Demonstrated knowledge of various software applications such as Microsoft Excel, Word, Outlook, etc
Demonstrated leadership ability to include problem solving skills and the ability to communicate via written reports
Demonstrated excellent communication, team building and organizational skills
Driver’s License and access to a reliable transportation
Candidates are required to pass a drug test before beginning employment.

Responsibilities

Supervises staff through scheduling, evaluations, training, and personnel decisions, while addressing employee concerns and implementing performance improvement plans.
Oversees daily staffing to support patient care needs and ensures high patient satisfaction by resolving concerns and collaborating with physicians.
Conducts incident follow-ups and performs clinical duties as needed.
Provides leadership, supports teamwork, manages budgets and operational activities, and contributes to policy and program development.
Aligns with the organization’s mission, vision, and goals while providing strategic leadership and decision-making.
Influences, coaches, and develops teams to achieve high performance.
Brings a strong business perspective to drive program success and address organizational challenges.
Communicates effectively with diverse audiences and supports continuous improvement through problem-solving and process management.
Demonstrates teamwork, integrity, and professionalism, with a strong commitment to quality patient care and respect for employees.
Creates an empowering environment for medical assistant staff, promoting teamwork, professional development, and continuous quality improvement.
Communicates effectively across interdisciplinary teams, leading daily huddles and coordinating patient care activities.
Monitors and adjusts patient flow, staffing, and scheduling to maintain efficiency and access standards, while supporting telephone operations and resource management.
Ensures compliance with organizational policies, safety standards, infection control, and regulatory requirements, while maintaining necessary equipment and supplies to support clinical operations.