Supervisor, Clinic Operations - Torrey Pines Surgical Specialties

Scripps Health • San Diego, CA

15h • Onsite

About The Position

The Supervisor, Clinic Operations oversees the General Surgery, Head & Neck Surgery, Neurosurgery, and Vascular Surgery departments at Scripps Clinic Torrey Pines. The role is responsible for department activities and functions, providing operational expertise to staff and leadership, and ensuring effective use of system resources. The supervisor participates in standards-of-practice and process-improvement activities, hiring, daily productivity oversight, staffing schedules, and ensuring staff follow policies and procedures.

This is a full-time, benefited, exempt and salaried position generally working Monday through Friday, 8 a.m. to 5 p.m., with extended hours as needed. The position is located at Scripps Clinic Torrey Pines in La Jolla, with travel to other sites as needed, and is eligible for the Supervisor-level Management Incentive Compensation Plan (MICP). The work setting is described as laid-back and team-oriented, with collaboration and staff well-being prioritized.

Requirements

• High school diploma plus three years of current applicable experience in a healthcare environment.
• Knowledge of scheduling and billing systems.
• Ability to prioritize, plan, coordinate, train, and evaluate staff.
• Knowledge of healthcare business and operational practices.
• Basic computer skills, including knowledge of MS Word, Excel, and other applicable systems.

Nice To Haves

• Five years of experience as a PSR and/or Scheduling Specialist.
• Bachelor's degree.

Responsibilities

• Oversee the General Surgery, Head & Neck Surgery, Neurosurgery, and Vascular Surgery departments.
• Oversee the activities and functions of a department.
• Provide functional expertise to staff and leadership.
• Ensure effective use of system resources.
• Participate in standards-of-practice and process-improvement activities.
• Participate in hiring.
• Oversee daily productivity and create staffing schedules.
• Ensure staff follow policies and procedures.

Benefits

• Benefited position.
• Eligible for the Management Incentive Compensation Plan (MICP) at the Supervisor level.
• Transitional and professional development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED