Supervisor - Clerical Support

Henry Ford Health•Detroit, MI

4d•Onsite

About The Position

We're looking for a detail-oriented and professional Supervisor - Clerical Support to join our team in Detroit, United States. In this role, you will oversee clerical operations, manage a team of administrative professionals, and ensure the smooth execution of office support functions. The ideal candidate will demonstrate strong organizational skills, leadership capabilities, and a commitment to maintaining efficient and professional clerical operations.

Requirements

Proven experience supervising or managing administrative or clerical teams
Strong proficiency with office software and systems (Microsoft Office Suite, email platforms, document management systems)
Excellent time management and organizational skills with the ability to prioritize multiple tasks
Demonstrated written and verbal communication skills
Solid understanding of clerical operations, data entry, and record management
Ability to train, mentor, and provide constructive feedback to team members
Strong attention to detail and accuracy in administrative work
Problem-solving skills and ability to make sound decisions independently
Knowledge of office compliance standards and documentation requirements
Experience with scheduling and coordination of office activities
Familiarity with office management systems and software customization
Ability to work collaboratively with cross-functional departments
Professional demeanor and commitment to maintaining a supportive work environment

Responsibilities

Supervise and coordinate the daily activities of clerical staff, ensuring productivity and adherence to organizational standards
Manage scheduling, work assignments, and performance monitoring for team members
Oversee data entry, filing, record management, and document processing to maintain accurate and organized records
Implement and maintain clerical procedures and systems to optimize workflow efficiency
Train and mentor clerical staff on office procedures, software systems, and best practices
Monitor and manage office supplies, equipment, and resources within budget parameters
Communicate with other departments to coordinate support services and resolve operational issues
Ensure compliance with organizational policies, documentation standards, and confidentiality requirements
Prepare reports on clerical operations, team performance, and process improvements
Handle escalated issues and provide support to resolve administrative challenges
Customize and improve clerical processes to enhance efficiency and reduce redundancies