Supervisor - Civil Records

Jackson County, Missouri•Kansas City, MO

6d•Hybrid

About The Position

This highly responsible advanced work involves using an electronic filing system within the Missouri State Court System. The role requires applying independent judgment and adhering to statutes, policies, and regulations with minimal supervision. The position demands frequent interaction with the public, providing exceptional customer service, and may involve financial record keeping within an automated case management system. Additionally, the role includes exercising direct supervision over subordinate court personnel and potentially assuming office responsibility during the absence of the circuit clerk.

Requirements

High school diploma or recognized equivalent.
Three years of varied administrative experience performing a wide range of technical duties.
One year of supervisory capacity.
Comprehensive knowledge of court procedures and policies, legal documents, laws and legal factors pertaining to the court.
Comprehensive knowledge of organization operations, functions and scope of authority of the court.
Ability to work independently and manage time effectively while handling a high-volume workload in an environment subject to frequently changing priorities and high stress.
Ability to exercise good judgment and make independent decisions in accordance with general policy and objectives.
Ability to maintain a variety of complex records and prepare reports from an automated system.
Ability to establish and maintain effective working relationships with internal and external stakeholders.
Ability to communicate clearly and concisely, verbally and in writing, in a tactful and courteous manner with diverse parties.
Ability to work with minimal supervision and follow oral and written instructions.
Strong time management and organization skills with the ability to be detail oriented.
Ability to recognize and troubleshoot employee relations issues and resolve or report issues as appropriate.
Ability to plan, assign and supervise the work of subordinate employees engaged in a variety of activities.
Ability to analyze and interpret complex sets of data, draw meaningful conclusions and communicate the results in an effective manner.
Background screenings will be conducted.
Certain positions may also require additional checks, including but not limited to education verification, child abuse and neglect clearances, drug screenings, and physical assessments, as applicable to the responsibilities of the role.

Nice To Haves

Supervise (6) six employees.
Oversee the initiation process of all associate, circuit and small claim cases filed with civil records.
Create, review, and update procedures.
Complete various weekly/monthly reports.
Maintain personnel records.
Create, review, and update scheduling calendars.

Responsibilities

Performs case processing in receiving and initiating case files.
Reviews legal documents for necessary information required for filing and determines processing required.
Performs accounting duties in receiving and disbursing monies, reconciling financial accounts, and preparing financial reports.
Provides information and customer assistance in person, via telephone, email, or other mediums (without giving legal advice).
Prepares a variety of documents related to court operations including court orders, court calendars, notices of hearings, and coordinates the flow of documents necessary for court assignments.
Contacts attorneys and other court personnel to resolve technical discrepancies with court filings.
May assign, direct, supervise, and coordinate the work of the personnel of the office and may participate in the hiring process.
May assist in preparing the court budget and answer procedural questions for staff.
May coordinate, supervise, or deliver training on procedural and/or technical matters.
May serve as a lead on the implementation of new technology, court procedures, and other projects.
Engages directly in complex tasks, prepares, analyzes, and/or supervises the preparation and timely dispatch of operational and financial reports.
May participate in financial audit activities.
Enters orders, court dates, pleadings, and other court matters.
Assists appointing authorities or managers in the administration of time and attendance of employees and the distribution of workloads.
Assists with on-the-job training for new staff.
Interacts with the public in a timely and courteous manner.
Creates and processes copies of official legal documents.
Performs other duties as required.