Supervisor China Express

Albertsons•Enumclaw, WA

About The Position

As a primary contact for Safeway customers, the China Express Supervisor provides friendly, courteous, and helpful service. The role is responsible for the preparation, quality, and quantity of food made in the China Express area of the delicatessen. Duties include retrieving supplies from storage, coolers, or freezers; cleaning work areas and equipment; preparing and cooking food with recipes and appropriate seasonings; placing prepared items in delicatessen cases; removing trash; and ordering and inventorying merchandise and supplies. The supervisor oversees the work of China Express Cooks. Permits or licenses vary by store location and state or county requirements. The position is performed primarily indoors, with rare outdoor work and frequent temperature extremes. The cooking area may be hot, and the employee may be exposed to freezer and cooler temperatures. Exposure to mild detergents or glass cleaner is seldom. The work requires frequent standing and walking, handling food and cooking utensils, slicing and preparing food, and conversing with customers and coworkers. Physical demands include lifting, carrying, pushing, and pulling items of varying weights, as well as bending, reaching, and other movements described in the job posting. The stated pay range is $22.15–$24.15 per hour, but not less than the local minimum wage. Starting rates vary based on factors such as location, experience, qualifications, and applicable collective bargaining agreement terms. Depending on length of service, hours worked, and applicable collective bargaining agreement, benefits may include medical, dental, vision, disability and life insurance; sick pay and PTO/vacation pay accrued based on hours worked; 7–9 paid holidays annually; bereavement pay; and retirement benefits, including pension and/or 401(k) eligibility. Safeway will provide reasonable accommodation for qualified individuals with disabilities who can meet the overall job requirements.

Requirements

Ability to follow company customer service procedures.
Demonstrated prior customer service skills or related experience.
Ability to interact with customers and coworkers.
Ability to read prices, forms, recipes, and tags.
Ability to work independently when necessary.
Ability to understand and follow directions.
Ability to meet the overall job requirements, with reasonable accommodation where applicable.

Nice To Haves

Knowledge of authentic Chinese cooking and techniques.

Responsibilities

Provide friendly, courteous, and helpful customer service according to company procedures and policy.
Prepare and cook food by following recipes and using appropriate seasonings.
Cut, chop, slice, and clean meat and produce in preparation for cooking.
Maintain the quality and quantity of food prepared in the China Express area.
Retrieve supplies from storage areas, coolers, and freezers.
Place prepared food items in China Express cases in the delicatessen.
Clean shelves, range tops, dishes, and the food preparation work area.
Remove boxes and other trash from the work area.
Order and inventory merchandise and supplies; may write orders.
Assist with service at the counter as needed.
Oversee the work of China Express Cook(s).
Perform other duties as assigned.