Supervisor Child Life Services
About The Position
Provides operational and clinical leadership for Child Life Services. Accountable for team member supervision, professional development, and ensuring the delivery of high-quality, developmentally appropriate care that supports the psychosocial needs of pediatric patients and families. Oversees integration of Child Life services within the interdisciplinary care model. Ensures compliance with regulatory standards, supports care coordination, and advances departmental and organizational priorities through collaboration, program development, and performance improvement. Has 24-hours accountability for services within the position's span of control.
Requirements
- Bachelor's Degree from an accredited college or university in Child Life, Child Development, Psychology, or related field required
- Minimum 3 years’ experience working as a Child Life Specialist required
- Health Services\BCLS - Basic Life Support through the American Heart Association required
- CCLS - Certified Child Life Specialist Current and valid required
Nice To Haves
- Master's Degree from an accredited college or university in child life or related field preferred
- Progressive leadership experience, including supervision and program management preferred
- Experience in a pediatric or healthcare setting
Responsibilities
- Ensures delivery of evidence-based, developmentally appropriate Child Life interventions
- Serves as a clinical expert and role model in patient/family-centered care
- Ensures consistent, high-quality assessments, interventions, and documentation
- Supports staff in complex cases and promotes best practices in therapeutic play and coping strategies
- Supports patient care as needed based on operational demands
- Facilitates special guest and visitor events
- Supervises Child Life Specialists, volunteers, and students
- Conducts hiring, onboarding, performance evaluations, and corrective action
- Provides coaching, mentoring, and competency validation
- Promotes professional growth and certification attainment
- Oversees student program
- Oversees daily operations, staffing, and workflow
- Ensures appropriate patient coverage, workflows and resource allocation
- Participates in budget planning and resource stewardship
- Maintains policies, procedures, and compliance standards
- Assists with establishing performance expectations and monitors outcomes
- Uses data to evaluate program effectiveness and drive improvements
- Ensures documentation meets organizational standards
- Ensures alignment with organizational quality and patient experience goals
- Collaborates with healthcare teams to integrate Child Life into care teams to support coordinated, efficient patient care
- Participates in committees and organizational initiatives
- Supports system-level problem solving and process improvement
- Advocates for the role of Child Life across the system
- Builds partnerships across the organization
- Leads program development and innovation
- Expands services to meet patient and organizational needs
- Supports community outreach and education initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
