Supervisor, Changeover

Comcast Resume • Philadelphia, PA

2d

About The Position

The Supervisor, Changeover manages the part-time changeover crew and assists in directing work projects for the department at Xfinity Mobile Arena. The role coordinates and supervises event setups, breakdowns, and changeovers for hockey, basketball, concerts, expos, and other events, including building preparation during the day or night, concert load-outs, and chair strikes. The supervisor enforces policies and procedures, assigns work, ensures crew members are properly uniformed and fit to work, trains personnel in the proper use and maintenance of tools and equipment, and emphasizes safety. The position requires independent judgment and discretion, regular and punctual attendance, and availability for nights, weekends, variable schedules, and overtime as necessary.

Employees are expected to follow the company's Operating Principles, prioritize the customer experience, learn and advocate for the company's technology and digital tools, work collaboratively, contribute to the Net Promoter System, drive results and growth, support an inclusive culture, and act responsibly toward colleagues, customers, investors, and communities.

The posting lists Communication, Ideation, and Punctuality as skills. A high school diploma or GED and 2–5 years of relevant work experience are listed. The company describes its benefits as a range of options and support for employees' physical, financial, and emotional well-being; details are available in the benefits summary on its careers site.

Requirements

• High school diploma or GED.
• 2–5 years of relevant work experience.
• Communication skills.
• Ideation skills.
• Punctuality.
• Regular, consistent, and punctual attendance.
• Ability to work nights and weekends, variable schedules, and overtime as necessary.

Responsibilities

• Direct and coordinate the changeover crew and its event setup, breakdown, and changeover activities.
• Oversee building preparation during the day or night for events such as hockey, basketball, concerts, and expos.
• Supervise concert load-outs and chair strikes.
• Enforce changeover policies and procedures.
• Assign and supervise crew work.
• Ensure changeover personnel are in proper uniform and condition to work.
• Train changeover crews in the proper use and maintenance of tools and equipment.
• Assist in directing department work projects.
• Emphasize safety practices at all times.
• Exercise independent judgment and discretion in matters of significance.
• Maintain regular, consistent, and punctual attendance; work nights, weekends, variable schedules, and overtime as necessary.
• Perform other duties and responsibilities as assigned.
• Follow the company's Operating Principles, prioritize customer experience, collaborate, contribute to the Net Promoter System, drive results, support inclusion, and act responsibly toward colleagues, customers, investors, and communities.

Benefits

• The company describes an array of benefits options, expert guidance, and always-on tools intended to support employees physically, financially, and emotionally; details are available in the benefits summary on the careers site.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED