Supervisor - Cashier

Swinomish Markets•La Conner, WA

5d•Onsite

About The Position

The supervisor is responsible for the direction of the cashiers and works cooperatively with, and assists, all departments with projects, as requested. This role involves managing cashiers, assisting with store stock, maintaining fund security, resolving customer issues, and ensuring compliance with policies and procedures. The position also includes direct sales transactions, dispensing lottery tickets, activating fuel pumps, and maintaining merchandise levels. Additionally, the supervisor assists with floater and deli duties as needed, and reports any damaged items or suspicious activity.

Requirements

Must be at least 18 years of age.
High school education preferred or equivalent combination of education and experience.
Must possess a Washington State Food Handler’s Permit.
Must have minimum of six months supervisory experience.
Must have excellent cash handling and customer service skills.
Must have a current food worker's card.
Must be able to proficiently and safely operate propane fuel dispenser.
Able to deliver friendly, courteous, prompt customer service.
Able to read, write, and perform simple math problems.
Able to interpret, understand, and follow instructions and solve problems.
Must pass a criminal background check and oral drug screen.
Must have weekend availability.

Nice To Haves

High school education preferred or equivalent combination of education and experience.

Responsibilities

Assigns work tasks to cashiers and trains new employees on cash register operation.
Assists in maintaining store stock; including, but not limited to, ordering, rotating, and visual displays.
Maintains the security and appropriate level of funds in the change box.
Provides accurate and timely documentation of item exchanges, returns, gas run-offs, employee call-ins, and other incidents in or around the gas station.
Promptly resolves customer issues to the satisfaction of both the customer and the store, while keeping management informed of the decisions.
Promotes the compliance of policies and procedures, and effective personnel performance, while practicing constructive employee relations and setting a positive leadership example.
Accurately and efficiently conduct sales for the convenience store according to established policies and procedures.
Collect payment, dispense change, and provide customers with purchase receipts.
Dispense lottery ticket winnings.
Maintain the security of all funds in the register at all times, including making timely cash drops to maintain the cash drawer at, or below, the maximum level of funds.
Verify the age of customers if they are purchasing alcohol or tobacco products.
Activate fuel pumps for tribal members and house accounts.
Maintain an appropriate level of stock and merchandise at all times in the register work area; including, but not limited to, tobacco products, liquor minis, and drink station items.
Maintain a clean and neat appearance to the register work area and drink station.
Assist with floater duties as needed; including, but not limited to, stocking, cleaning, filling propane containers, and gas spill cleanup.
Assist the deli with food preparation and cleanup, if needed.
Alert superiors of any broken or damaged items in and around the gas station that need to be written off, replaced, or repaired.
Alert superiors and police of any suspicious activity in and around the gas station.
Other duties, as assigned.