Supervisor, Cash Application

Cascade Steel Rolling Mills, Inc.•Portland, OR

6h•$70,000 - $85,000•Remote

About The Position

The Cash Application Supervisor leads the daily operations of the Cash Application team within the Accounts Receivable function of Shared Financial Operations. This role is responsible for ensuring accurate, timely, and compliant posting and application of customer payments while driving team performance, process optimization, and working capital improvement. The Supervisor oversees transactional execution while elevating performance through coaching, analytics, controls oversight, and cross-functional partnership. This role balances operational discipline with continuous improvement and people leadership.

Requirements

Bachelor's degree in Accounting, Finance, or equivalent relevant experience, with 5+ years of progressive experience in Accounts Receivable or Cash Application
Solid understanding of financial and accounting principles, including the impact of A/R and A/P on the P&L, balance sheet, cash flow, and treasury management
Strong reconciliation, analytical, and data-driven decision-making skills, including KPI monitoring and reporting
Proficiency with Oracle, SAP, or similar systems, along with strong Excel skills (pivot tables, lookups, trend analysis)
Clear, professional communication skills with sound judgment and accountability
Strong time management and organizational skills, with the ability to work effectively within a team
High accuracy and attention to detail in fast-paced, timeline-driven work, with the ability to follow standardized processes consistently
End-to-end process knowledge with the ability to adapt quickly to new systems and technology

Nice To Haves

Experience coaching, training, and supervising a team, including 1–3 years in a supervisory or team lead role, preferred
Experience in a Shared Services or centralized finance operations environment strongly preferred

Responsibilities

Supervise, coach, and develop a team of Cash Application Processors, driving strong team productivity and accuracy
Establish clear productivity, accuracy, and key performance indicator (KPI) expectations
Conduct performance reviews, provide ongoing feedback, and create development plans that support engagement and retention
Support hiring, onboarding, and training of new team members
Foster a culture of accountability, collaboration, and continuous improvement
Oversee daily cash posting and application activities to ensure timeliness and accuracy
Monitor workload distribution and manage balancing priorities
Ensure high-volume payment processing meets quality and control standards
Support month-end close deliverables related to cash postings, contributing to DSO and working capital goals
Standardize procedures and maintain updated SOP documentation
Perform daily reconciliation of cash postings to bank reports and lockbox files
Investigate unidentified payments and coordinate with A/R Account Management, working to reduce unapplied cash and exception volume
Maintain aging integrity by resolving application issues quickly
Process adjustments, write-offs, and refunds in compliance with policy
Monitor key metrics including unapplied cash, error rates, and variance processing, ensuring consistent KPI adherence
Create reporting and performance summaries for leadership
Analyze trends and identify root causes of recurring discrepancies
Implement action plans to reduce exceptions and improve cash posting and application efficiency
Ensure adherence to internal controls and compliance requirements, supporting audit readiness and control effectiveness
Maintain documentation standards for audit readiness
Identify control gaps and implement corrective measures
Partner with Internal Audit and external auditors as needed
Supports Internal Control process which includes understanding, communicating, and complying with defined internal controls as well as suggesting and making modifications to the policies, procedures, and controls to better match the business.
Communicates upward problems in operations, noncompliance with the code of conduct, or other policy violations or illegal actions.