Supervisor, Case Management (Long Term Care)

Centene Corporation • Wichita, KS

19h • $75,300 - $135,400 • Remote

About The Position

Centene is transforming the health of communities, one person at a time, serving 28 million members as a diversified, national organization. This role offers access to competitive benefits and a fresh perspective on workplace flexibility. The position's purpose is to supervise the care coordination team that serves long-term care members, promoting quality and efficacy of care management delivery. This includes supervising day-to-day escalations and care management issues related to members or providers.

Requirements

• Bachelor's degree and 4+ years of related experience
• For Iowa Only: Bachelor's degree and 4+ years experience with populations served; or RN with 6+ years of experience with population served
• Equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position

Nice To Haves

• Experience supporting Medicaid Home and Community-Based Services (HCBS) waiver programs, including populations such as physically disabled, brain injury, frail/elderly, and intellectually/developmentally disabled (I/DD) preferred
• Prior leadership or supervisory experience in case management or care coordination preferred
• Candidates residing in or near Marion, Reno, Harvey, Kingman, Sedgwick, Harper, or Sumner counties in Kansas are strongly preferred

Responsibilities

• Supervises the care coordination team that serves long-term care members to promote quality and efficacy of care management delivery
• Supervises day-to-day escalations and care management issues related to members or providers
• Monitors and reviews long-term care management required documentation to maintain and ensure compliance with federal and state regulations and contractual agreements
• Assigns caseloads and work assignments to long-term care management team based on state requirements, care management staff experience, and member needs
• Works with long-term care senior management on escalated and complex care cases, and provides guidance to junior team members to address member concerns
• Educates and provides resources for long-term care management team on key initiatives and member outreach to facilitate on-going communication between care management team, members, and providers
• Evaluates long-term care management team performance and provides feedback regarding performance, goals, and career milestones
• Provides coaching and guidance to long-term care management team to improve member and provider experience and facilitate delivery of high-quality care
• Assists with onboarding, hiring, and training long-term care management team members
• Leads and champions change within scope of responsibility
• Performs other duties as assigned
• Complies with all policies and standards

Benefits

• Competitive pay
• Health insurance
• 401K
• Stock purchase plans
• Tuition reimbursement
• Paid time off plus holidays
• Flexible approach to work with remote, hybrid, field or office work schedules

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees