Supervisor

Indiana Professional Management Group

19h • Hybrid

About The Position

This hybrid leadership role supports and develops a team of Case Managers while ensuring high-quality, compliant services for the Individuals we serve. The position includes regular travel for community-based meetings and requires working remotely from a HIPAA-compliant home office.

Requirements

• A valid driver’s license, auto insurance, and reliable transportation
• Bachelor’s degree in Human Services (e.g., social work, psychology, sociology, counseling, special education, nursing, or related field)
• Minimum of 2 years of case management experience
• Knowledge of waiver case management processes and regulations
• Strong organizational, communication, and technology skills
• Ability to work independently and manage multiple priorities
• CPR and First Aid certification
• Ability to pass background screenings
• Designated home office with reliable internet and standard equipment

Nice To Haves

• Previous supervisory or leadership experience
• Experience coaching, mentoring, or developing team members

Responsibilities

• Supervise, coach, and support a team of Case Managers to deliver high-quality services
• Conduct regular 1:1 meetings, including coaching sessions and performance check-ins
• Monitor compliance, deadlines, and quality standards through internal reviews
• Provide training, guidance, and support for complex cases and team needs
• Analyze team performance data and implement improvement strategies
• Partner with Human Resources on performance management and corrective actions
• Participate in hiring activities, including interviewing candidates
• Build and maintain relationships with community providers and stakeholders
• Investigate concerns and support resolution efforts as needed
• Provide coverage for caseloads, on-call needs, and cross-team support when necessary

Benefits

• Employee Stock Ownership Plan (ESOP)
• Work-life balance (after-hours crisis line for Individuals, reducing on-call demands)
• Dedicated training and leadership development programs
• Opportunities for advancement
• Generous paid time off
• Company holidays (including birthday, work anniversary, and mental health days)
• Expense and mileage reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees