Supervisor, Business Services - Kelsey-Seybold Clinic - Pearland Business Office - Hybrid

UnitedHealth Group•Pearland, TX

9d•$60,200 - $107,400•Hybrid

About The Position

This position is responsible for overseeing the verification, billing, and collection of insurance and self-pay accounts for 1000+ providers within a multi-specialty, multi-payer environment. This position ensures operational efficiency, compliance, and accuracy across all revenue cycle processes. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

Bachelor’s degree or 1:1 substitution for equivalent years of experience
4+ years of medical billing experience, with 2+ years in a supervisory, Senior Representative or Level III Representative role involving management, delegation, and follow-up on work priorities

Nice To Haves

Master’s degree
Certified coder
6+ years with 4+ years in supervisory or lead role
Experience in a multi-specialty, multi-payer environment
Billing knowledge of EPIC software

Responsibilities

Mentor, direct and monitor personnel functions within the designated area, fostering a positive and supportive work environment
Provide insightful financial and operational analysis, including data manipulation and reporting, on a monthly and as-needed basis
Supervise daily departmental activities, develop team members, and conduct random audits of staff assignments to ensure the highest level of productivity, quality and compliance
Deliver feedback and targeted training based on audit findings to drive continuous improvement
Identify and implement process improvement initiatives to enhance revenue cycle performance and organizational profitability, including but not limited to the use of new technologies such as artificial intelligence (AI), payor API’s and automation tools consistent with business needs and necessary to increase efficiency and productivity