Supervisor, Biospecimen Management (Tuesday-Saturday - AM Shift - Starting at 8am)

Guardant Health•Redwood City, CA

1d•Hybrid

About The Position

Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant® is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. The Biospecimen Management (BSM) Supervisor is responsible for the general supervision of BSM personnel and the daily operations of the BSM Laboratory. The BSM Supervisor may also perform samples receiving, unpacking, processing, recording samples sent for laboratory testing. In addition, the Supervisor will be required to perform quality control and quality assurance procedures while complying with all applicable local, state, and federal laboratory requirements. The nature of the work requires excellent attention to detail, effective written, and verbal communication skills, the ability to multi-task and be flexible with tasks and schedules. The Supervisor must be able to lead and work with a team, as well as work independently. The Biospecimen Management Supervisor will often be the first point of contact for Biorepository Technicians and Associates and will provide guidance while troubleshooting problems. The Supervisor must also act as a liaison between his/her team, Laboratory Associates, Client Services, the Laboratory Manager, Quality, and the Laboratory Director. As such the Biospecimen Management Supervisor must exhibit leadership skills such as good judgment, sound analyses and decision making, the ability to remain professional and composed under pressure, effective interpersonal skills and the ability to effectively communicate across all departments. The Biospecimen Management Supervisor will also be responsible for scheduling, reviewing, motivating and coaching the BSM staff. The Supervisor will build strong and effective teams, manage projects, implement laboratory goals, refine and/or define processes, perform staff competency assessments, write/edit standard operating procedures (SOPs) and train the team on existing and new procedures. The BSM Supervisor must demonstrate the ability to analyze issues and make sound and ethical decisions in a timely manner. The Supervisor must be flexible and have the ability to adapt quickly to evolving procedures, policies and workflows. The shift for this role will be Tuesday - Saturday starting at 8am. Flexibility on Saturday will be needed as the shift time can vary. There may also be a need to work extended hours during busy days/periods.

Requirements

Bachelor of Arts or Science in Biomedical Laboratory Science, Clinical Science or related field preferred
At least 3 years of related experience within healthcare or a clinical laboratory preferred
Previous supervisory or management experience preferred
Demonstrate a high level of competency when assisting in the pre analytical sample processing steps
Ability to proactively communicate consistently, clearly, and honestly
Strong computer skills required
Strong communicator with ability to maintain open communication with internal employees, managers and customers, as needed
Strong analysis and problem-solving skills
Ability to prepare and maintain records and logs
Ability to integrate and apply feedback in a professional manner
Ability to prioritize tasks and drive to results with a high emphasis on quality
Ability to analyze and solve basic issues
Ability to work independently and as part of a team
A background screening including criminal history is required for this role.

Responsibilities

Provide day-to-day supervision of BSM personnel
Responsible for the operation of the pre-analytical laboratory including receiving, unpacking and processing all incoming clinical specimens.
Coach and mentor Biorepository Technicians and Associates
Manage the testing and validation of new laboratory equipment and procedures
Identify process improvement opportunities and present to Director
Perform, review and document laboratory quality control procedures
Operate and maintain laboratory equipment as needed
Recruit and train BSM staff
Create and keep personnel files updated including training documentation and competency assessments
Represent the BSM Department in cross-functional meetings
Maintain a productive operational relationship with the IT/LIS departments to communicate ongoing modification requests
Work closely with the Clinical Operations Supervisors and Client Services Department in developing efficiencies/processes between the functional areas to ensure that SOPs and best practices for each department are met
Perform administrative duties including but not limited to: writing and reviewing employee performance evaluations, SOPs, protocols, clinical trial sample tracking and equipment maintenance forms
Maintain stringent standards for quality; identify and report any issues which might adversely impact the quality of test results and/or employee safety
Manage and lead department projects and goals
Perform other miscellaneous duties as assigned
Document all corrective actions taken when test systems deviate from the laboratory’s established performance specifications.
Assist with internal audits and inspection preparation, as needed
Report all concerns of test quality and/or safety to a Manager or Safety Officer.