Supervisor, Aquatics

YMCA of Northeastern Ontario•Sudbury, ON

5d•Onsite

About The Position

The YMCA of Northeastern Ontario is seeking a Supervisor, Aquatics to oversee the operations of its aquatics department. This full-time position, located at the Durham location in Sudbury, is responsible for managing swim lessons, enrichment courses, special events, scheduling, human resources, and staff/volunteer development. The role ensures financial targets are met, departmental budgets are managed effectively, and compliance with YMCA policies and standards is maintained, all under the leadership of the Vice President, Health & Wellness.

Requirements

College diploma or University degree in Recreation, Sports & Leisure, Sport Management, Physical Education or related field
Current YMCA/LSS Red Cross Instructor
Current Standard First Aid and CPR C
National Lifeguard Certification (NLS) in good standing
Minimum of two (2) years of supervisory experience in a similar role
Minimum of two (2) years of working directly in aquatics
Excellent verbal and written communication skills
Excellent interpersonal skills
Advanced computer skills
Current and satisfactory Police Record Check with Vulnerable Sector

Nice To Haves

YMCA Trainer or Trainer Educator considered an asset
Current LSS Instructor Trainer an asset
First Aid Instructor Trainer an asset
Pool Operator Certification considered an asset (must be obtained within the first year of employment)

Responsibilities

Participate in the development and execution of the program delivery schedule
Ensure full compliance with all health and safety regulations at all times
Design and implement program initiatives that enhance member and participant experiences, aligning with the Health, Fitness, and Aquatics member retention strategy
Ensure health regulations are being met at all times
Oversee the coordination and scheduling of all departmental activities and programs, including partnerships and external groups, ensuring departmental objectives are achieved
Effectively communicate program schedules on a sessional basis to members, participants, membership services staff, and program staff
Stay informed on current aquatic regulations and industry best practices
Respond to program-related inquiries within 24 hours, ensuring timely and professional communication
Plan, coordinate, and oversee all departmental special events while supporting organization-wide events as needed
Provide direct leadership in program delivery, modeling and mentoring service excellence
Coordinate and oversee the scheduling of staff and volunteers to maintain efficient program operations
Assist in the development of the department budget and maintains accountability, responsibility for the department fiscal goals
Provide comprehensive training and ongoing support to staff and volunteers to enhance their effectiveness and confidence in their roles
Lead the recruitment, hiring, and supervision of staff and volunteers, ensuring all required certifications are obtained and maintained through scheduled training events
Coach and mentor staff on best practices for effectively engaging and supporting volunteers
Provide leadership in service delivery by upholding Y Standards of Excellence to maintain excellence in member experience
Build relationships with members and guests, and promote the YMCA as a charitable organization

Benefits

Free YMCA membership for you + your family
Discounts on camps, child care, and recreation programs
Paid vacation + personal/sick days
Comprehensive health & dental, including vision + wellness supports (chiro, massage, mental health, naturopathy & more!)
Employee & Family Assistance Program with counselling, coaching, legal + financial supports
Life, disability, and accident insurance coverage
YMCA Federation Pension Plan
Mileage reimbursement
Team events + staff recognition
Learning & development opportunities
Explore different YMCA roles and career paths
Flexible hours + hybrid work options (role dependent)