Supervisor Admissions (ED) Nights - Vanderbilt Clarksville Hospital

Vanderbilt University Medical CenterClarksville, TN
Onsite

About The Position

The Supervisor, Admissions is responsible for overseeing the daily operations of the admissions department, ensuring efficient patient intake and registration processes. This role supervises admissions staff, provides training and support, and ensures compliance with regulations and hospital policies. The Supervisor, Admissions works closely with clinical and administrative teams to facilitate a seamless patient experience while maintaining high standards of customer service and accuracy in patient data collection. The ED Unit is in need of a full-time nightshift Supervisor Admissions to join the team! This position will be located at our Vanderbilt Clarksville Hospital.

Requirements

  • 2 years relevant work experience
  • Associate's degree

Nice To Haves

  • Experience in an ED setting
  • Experience with night shifts

Responsibilities

  • Supervises and manages admissions staff, ensuring adherence to department policies, procedures, and performance standards
  • Provides training, coaching, and professional development opportunities to enhance staff skills and knowledge
  • Oversees the patient intake and registration process, ensuring accurate and timely collection of required information
  • Ensures compliance with regulatory requirements, hospital policies, and best practices for patient data handling
  • Facilitates effective communication between the admissions department and clinical teams to ensure a smooth patient flow
  • Addresses patient concerns and complaints in a professional manner, working toward resolution in a timely fashion
  • Monitors and enforces quality assurance programs, identifying and implementing process improvements as needed
  • Oversees insurance verification and financial clearance processes, referring uninsured or underinsured patients to financial counselors
  • Works with leadership to develop and maintain staffing schedules that ensure adequate department coverage
  • Collects co-payments and ensures proper documentation of financial transactions related to patient admissions

Benefits

  • Health, Dental, and Vision Insurance
  • 403b Retirement Plan with Company Match
  • Generous Paid Time Off
  • Tuition Assistance
  • Career Growth Ladder Opportunities
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