Supervision Specialist

TEKsystems • Tempe, AZ

6d • $20 - $23 • Hybrid

About The Position

This role involves managing state registrations, FINRA exam requests, and representative updates (name changes, phone number updates). The specialist will need to follow up with representatives for any necessary additional information. Key functions include navigating systems like RegEd and FINRA, analyzing responses to determine follow-up needs or escalations, and prioritizing multiple requests effectively. The position requires excellent customer service skills and the ability to maintain meticulous records and documentation.

Requirements

• Excellent customer service skills
• Ability to keep excellent records and documentation
• Strong communication skills
• Ability to handle multiple tasks in a high-volume, fast-paced environment
• Computer proficiency with Word and Excel
• Strong detail orientation and prioritization skills
• Ability to work independently

Nice To Haves

• 1+ years of support experience in financial services, insurance, or related financial organization a plus
• College degree is preferred

Responsibilities

• Submit state registrations, FINRA exam requests, name changes and phone number updates for representatives
• Follow up as needed for additional information from representatives
• Navigate through RegEd, FINRA and online systems
• Analyze responses and be able to know when additional follow up or escalation is needed
• Prioritize multiple requests

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree