SUPERVISING ELIGIBILITY TECHNICIAN
About The Position
GENERAL STATEMENT OF DUTIES: To plan, assign, supervise and review the work of a staff engaged in performing eligibility determinations, both initial and continuing, for individuals applying for or receiving assistance payments; to perform complex eligibility determination evaluations; and to do related work as required. SUPERVISION RECEIVED: Works under the general direction of a superior with wide latitude for the exercise of initiative and independent judgement; work is subject to review upon completion for conformance to established standards, rules and general policy. SUPERVISION EXERCISED: Plans, assigns, supervises and reviews the work of a technical and clerical staff.
Requirements
- Thorough knowledge of federal and state law and regulations concerning initial and continuing eligibility requirements for assistance payments.
- Thorough knowledge of departmental policy concerning the conducting of interviews.
- Ability to conduct complete and thorough information gathering interviews.
- Working knowledge of assistance programs.
- Ability to provide information and deal with applicants/recipients and the public in general in a tactful and courteous manner.
- Ability to supervise a staff of technical and clerical workers.
- Ability to follow written instructions and to complete eligibility related forms and applications.
- Ability to prepare and submit special and reoccurring reports including statistical breakdowns.
- Ability to recognize specific information from a mass of data.
- Successful completion of at least two years of academic study in an accredited institution of higher learning.
- Full-time employment in a responsible position which required the making of evaluations and important decisions based on a review of information gained through interviews, applications or completed records.
- Any combination of education and experience that shall be substantially equivalent to the above education and experience.
- Undergo a national fingerprint background screening.
- Employment eligibility validated through E-Verify.
Responsibilities
- Plan, assign, supervise and review the work of a staff engaged in performing eligibility determinations, both initial and continuing, for individuals applying for or receiving assistance payments.
- Assist applicants/recipients in filling out applications/providing supporting evidence.
- Refer to service personnel those applicants/recipients who express a need for service oriented functions.
- Provide information to applicants/recipients and the public in general concerning eligibility requirements for various assistance programs.
- Conduct in-person interviews - both in office and field.
- Perform complex eligibility determinations, both initial and continuing, for individuals applying for or receiving assistance payments where several program areas are involved.
- Collect data and prepare reoccurring and special reports, including simple statistical breakdowns.
Benefits
- For information regarding the benefits available to State of Rhode Island employees, please visit the Office of Employee Benefits' website at http://www.employeebenefits.ri.gov/.
- Direct deposit for all employees is required.
- Employees hired after September 30, 2014 will be required to participate in the direct deposit system.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
