Supervised Community Treatment Program Coordinator

Four Oaks Family & Children Services • Dubuque, IA

1d • Onsite

About The Position

Four Oaks is seeking a motivated, compassionate, hands-on Program Coordinator to help lead its Supervised Community Treatment (SCT) program in Dubuque, Iowa. The role supports daily operations, develops staff, and helps ensure that the program delivers quality services in a supportive, structured environment for employees and the individuals served. The coordinator works closely with the Program Manager and contributes to effective programming and positive outcomes for children, families, and individuals with behavioral or emotional needs.

Requirements

• Bachelor’s degree.
• One year of related experience.
• Ability to establish, maintain, and exhibit appropriate boundaries with clients and staff.
• Ability to react to and de-escalate issues in a calm and composed manner.
• Dependable, reliable, and consistent actions and behaviors, including leading by example.
• Ability to provide constructive feedback and develop relationships built on trust.
• Ability to express passion and commitment to the program while supporting and encouraging others.
• Ability to communicate effectively and work well with a team.

Nice To Haves

• Previous leadership experience.
• Bachelor’s degree in a human services-related field of study.
• Experience in human services, behavioral health, residential or community-based programming, or staff supervision.

Responsibilities

• Model positive interactions, effective behavioral management techniques, and best practices for the team.
• Provide hands-on staff training, mentorship, and ongoing feedback.
• Oversee daily programming, staff schedules, and transitions to promote consistency and structure.
• Observe staff interactions, recognize strengths, identify development opportunities, and provide constructive coaching.
• Collaborate with the Program Manager to address concerns, celebrate progress, and develop solutions.
• Assist with interviewing, onboarding, employee development, scheduling, and problem-solving.
• Participate in team meetings, review case progress, and help identify effective programming approaches that support positive outcomes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager