Superintendent

Invitation Homes • Dallas, TX

5d • Onsite

About The Position

As a Superintendent at Invitation Homes, you are responsible for the full-cycle oversight of property rehabilitation and turnover efforts. This includes meeting with residents to complete Pre Move-Out Visits, documenting home conditions and resident responsibilities for a successful move-out, and conducting Resident Orientations for incoming residents to educate them on home systems and maintenance policies. You will also perform Move Out Inspections, create scopes of work using a budgeting program, and identify costs to be charged back to residents. The role involves overseeing all aspects of the rehab and turn process, communicating with contractors, submitting change orders, ensuring work is completed on schedule and correctly, and documenting the process with progress notes and photos. You will communicate completion delays to the Leasing Team, observe job site safety, negotiate repair terms with vendors and General Contractors, and may conduct occupancy checks and attend eviction lockouts/setouts. Other duties as assigned are also part of the role.

Requirements

• High school diploma or equivalent
• OSHA 10 is required (new hires will have up to 90 days to complete OSHA 10 certification if not already certified)
• Minimum two years of project management experience managing multiple projects, budgets, timelines, and quality of work
• General knowledge of residential construction including plumbing, electrical, mechanical, HVAC, drywall, and flooring as well as local building codes
• Negotiating with and managing contractors to complete work
• Professional verbal and written communication skills
• Comfortability with using a tablet and general business applications (e.g. Outlook, Salesforce, etc.)
• Excellent customer service and interpersonal skills
• Current driver’s license and automobile insurance
• Must provide basic hand and power tools
• Ability to be at work on a regular and consistent basis including on weekends and non-traditional holidays if needed
• Extensive travel within assigned portfolio required

Responsibilities

• Meeting with residents to complete Pre Move-Out Visits and documenting the home condition and resident responsibilities for a successful move-out.
• Meeting with incoming residents to complete Resident Orientations to welcome them, and educate them on the systems in their home as well as all important maintenance policies and procedures.
• Conducting Move Out Inspections including a detailed inspection of the property and using our budgeting program to create a comprehensive scope of work and identify costs that should be charged back to the resident at move-out in accordance with company standards.
• Overseeing all aspects of the rehab and turn process which includes communicating with contractors, submitting change orders, ensuring work is completed correctly and on schedule, and documenting the process with progress notes and “before” and “after” photos.
• Communicating with the Leasing Team about completion delays that might affect a resident’s move-in date.
• Observing and ensuring job site safety during project management visits.
• Negotiating terms of repairs with vendors and General Contractors based on company standards.
• May be required to conduct occupancy checks and attend eviction lockouts/setouts in coordination with local law enforcement.
• Performing other duties as assigned.

Benefits

• Competitive pay and an annual bonus program for all associates
• Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays
• 401k with matching company contributions
• Awesome work environment with casual dress
• Team events and gatherings
• Employee resource groups
• Health, dental, vision, and life insurance
• Long-term and short-term disability insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED