Superintendent

LEFRAK ORGANIZATION•New York, NY

80d•$0 - $28•Hybrid

About The Position

The building Superintendent is to maintain the physical integrity of the property. This involves insuring a safe, secure, and comfortable living environment for residents, visitors and staff. A building Superintendent must possess a variety of skills encompassing most of the construction trades, including basic skills as an electrician, carpenter, plumber, mechanic, painter, HVAC technician and roofer, as well as being able to perform all the responsibilities of a porter, should the situation warrant. The building Superintendent must always remain aware of their limitations and request the services of a professional when the worker’s lack of expertise requires it. The building Superintendent will oversee or be involved with such items as touch up paint in the lobby, repair of a faulty house lock, troubleshooting an open electrical short, replacement of a faucet, proper handling of an extension ladder and inspection of resident issues all in the same day. The work involves building management, project management, report production, and using state of the art property management software to achieve results at the residential building.

Requirements

Neat, clean, well-groomed appearance.
Proficient knowledge of carpentry and building maintenance.
Proficient knowledge of safe operation of basic hand and power tools.
Proficient knowledge of oil burner systems, heating and ventilation systems, electrical systems, and appliance maintenance.
Proficient knowledge of workplace safety and safe lifting and handling procedures.
Knowledge of when to contact qualified service personnel.
Physical strength to lift cleaning materials and heavy equipment.
Physical stamina for being on feet all day.
FDNY certificates of fitness for operating a low-pressure boiler and residential sprinkler systems.
5 to 8 years of experience as a building Superintendent.
3-to-5 years of experience supervising a diverse staff.
Excellent verbal & written communication and interpersonal skills, including conflict resolution.
Experience working with people of different income levels and ethnic backgrounds.
Proficient in the use of paper and software organizational systems.
Proficient and comfortable using the computer and a full suite of software programs.
Ability to work effectively in a fast-paced, dynamic environment.
Ability to quickly organize and shift priorities.
Ability to meet tight deadlines with quality work.
Strong and committed work ethic.
Constant need (66% to 100% of the time) to document maintenance and complete forms, review manuals and operating instructions, read cautionary labels, respond to written instruction from staff and residents.
Constant need to see small detail when performing routine maintenance duties.
Frequent need (33% to 60% of the time) to see things clearly beyond arm’s reach.
Constant need (66% to 100% of the time) to communicate with assistants, resident staff, vendors and residents.
Constant need (66% to 100% of the time) to verbally communicate with assistants, staff, peers, supervisors, vendors and residents.
Indoors (66% to 100% of the time).
Frequently outdoors (33% to 66% of the time), all conditions, often for extended periods.
Occasional exposure (1% to 33% of time) to paint fumes, solvents, adhesives, etc.
Frequent need (33% to 66% of the time) to work in awkward and confining positions.
Ability to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally involve minor deviations.
Ability to think rationally beyond a specific set of instructions and problem solve.

Nice To Haves

College degree in Engineering or related studies or equivalent.
Bi-lingual or Tri-lingual.

Responsibilities

Daily inspections of all vacant apartments and directing staff to complete tasks.
Ensuring apartments labeled as ‘READY” are perfect on a daily basis.
Repair, replacement or installation of plumbing fixtures and appliances.
Troubleshooting, repair, replacement or installation of electrical components.
Overseeing and scheduling painting needs in common areas and apartments.
Repair, replacement, or installation of major household appliances.
Maintaining neat and safe groundskeeping conditions between landscape contractor visits.
Supervising staff to ensure a tidy appearance in shared community locations.
Performing snow removal, including shoveling, blowing, or plowing snow and applying ice melt products.
Providing professional, prompt, and courteous correspondence with residents and vendors.
Maintaining an organized scheduling and tracking system for maintenance requests.
Representing Gateway in a professional manner through appearance, attention to detail, jobsite cleanliness, customer service, and safety.
Documenting and recording all work, purchases, deliveries, accidents, and related items.
Responding to emergencies, including nights and weekends, and being on-call with a cell phone.
Recording all inspections and related maintenance on appropriate forms.
Prioritizing work to minimize vacancy loss, prevent property damage, and provide a high level of service.
Monitoring inventory levels of spare parts and supplies and informing management of shortages.
Inspecting and maintaining boilers, pumps, and other mechanical systems, and reporting concerning issues.
Supervising building staff, including Security Guards, Handymen, Porters, and Doormen.
Identifying any building work that is required and communicating it to the Sr. Superintendent /Property Manager.
Supervising contractor work in the building.
Ensuring overall compliance of all equipment and systems.
Monitoring and managing all service contracts for the building.
Ensuring cleanliness and appearance of the building.
Managing inventory of all cleaning supplies and materials.
Ensuring timely completion of all tenant service requests.
Managing the timely preparation of the apartment turn-over process.
Working with Sr. Superintendent to ensure union payroll is completed as per deadlines.
Managing union staff time off to ensure all positions are properly covered.