SUPERINTENDENT

City of New York • New York, NY

18d • $77,211 - $88,793

About The Position

The New York City Department of Homeless Services (DHS) is recruiting four Superintendents of Adult Institutions for the Division of Shelter Intake. The division oversees daily operations at intake and assessment sites serving single adults, adult families, and families with children. It ensures that eligible people can access shelter 24 hours a day, seven days a week, year-round. DHS works with other city agencies and nonprofit organizations to prevent and address homelessness, provide temporary shelter, and connect people to stable housing.

Superintendents monitor shelter operations for compliance with agency standards, regulations, and local sanitation, health, environmental, and fire codes. They oversee security activities in coordination with security site managers and provide direction to the shelter’s social service, recreation, medical, occupational, mental health, and substance abuse recovery programs. They review program effectiveness and service utilization, support the implementation of new or revised programs, and participate in planning policies and procedures. They also work with local Community Boards to promote good community relations. In the absence of the Deputy Director of Operations, the Superintendent assumes that role’s duties.

The position has various schedules. Candidates hired provisionally under the Superintendent of Adults Institutions title must take and pass the Civil Service exam when it becomes available to be eligible for continued employment.

Requirements

• A four-year high school diploma or its educational equivalent.
• Six years of full-time experience in at least one qualifying area: management of a hotel, resort, lodging house, home for the aged, nursing home, or congregate-care institution; command of a military or paramilitary unit or supervisory law-enforcement work involving analysis of security problems; or supervision of an organizational segment of at least five people providing social services to a disadvantaged client population.
• Alternatively, education and/or experience equivalent to the stated qualification may be accepted. A bachelor’s degree may substitute for two years of experience, and a master’s degree in social work may substitute for one additional year. Casework experience in a welfare shelter or comparable institution may substitute year for year, up to four years.
• All candidates must have a four-year high school diploma or equivalent and at least two years of supervisory experience in one or more of the qualifying areas.
• Candidates hired provisionally must take and pass the Civil Service exam when it becomes available to be eligible for continued employment.

Responsibilities

• Monitor shelter operations to ensure compliance with agency standards, regulations, and local laws and codes covering sanitation, health, and environmental standards.
• Work with security site managers and their designees to oversee security personnel.
• Serve as the shelter’s Certified Fire Safety Coordinator and ensure compliance with fire code regulations.
• Oversee and direct social service, recreation, medical, occupational, mental health, and substance abuse recovery programs for shelter residents.
• Evaluate program operations and services, promote maximum utilization of available services, and facilitate the implementation of new programs and revisions to existing programs.
• Participate in planning policies, procedures, and programs.
• Interface with local Community Boards to promote good community relations.
• Assume the duties of the Deputy Director of Operations when that person is absent.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED