Receptionist

Kelley Automotive Group LLC•Fort Wayne, IN

19d•Onsite

About The Position

This role involves providing sales support and reception duties within a supercenter environment. The primary function is to accurately receive cash from customers and employees for goods or services, acting as the final point of contact for the dealership. The employee must maintain a friendly and professional demeanor to represent the dealership effectively.

Requirements

Able to read and comprehend instructions and information.
One year of experience operating a cash register.
Computer skills desired.
Able to work well with customers.
Professional appearance.
Valid driver's license and a good driving record.

Responsibilities

Assist retail customers and dealers via phone and in person.
Schedule and book retail customers and dealer appointments.
Communicate with dealers to obtain purchase orders.
Receive cash, checks and credit card payments from customers and record the amount received.
Responsible for data entry i.e. invoicing/billing of all retail and dealer sales using the dealer system.
Operate cash register.
Compute or recompute the customer’s bill using the dealership’s computer system.
Make change, cash checks, operate credit card machine and issue receipts to customers.
Ascertain and record totals shown on cash register tape and verify against cash on hand.
Work with department managers to keep abreast of new products and services offered, their features and value, and any changes in price.
Explain and quote pricing of services and products offered.
Refer customers who have additional questions to the service advisor or other appropriate individual.
Balance daily cash drawer at the end of each day.
Settle batch for credit card machine at the end of each day.
Maintain a clean and professional appearance.
Perform any other tasks deemed necessary by Management.