Summer Student-Fulfillment & Service Centre, We will train you!

Piicomm Inc.•Plantagenet, ON

12d•Onsite

About The Position

PiiComm Inc. is an Information Technology firm, located in Alfred-Plantagenet, ON, specializing in the design, sales and support of mobile technologies to help empower our business clients to mobilize their staff and optimize processes. This position requires an individual who is attentive to detail, has a positive professional attitude, and has the ability to work in a team environment efficiently and effectively.

Requirements

Self-motivated, positive attitude and keen attention to detail
Strong customer service skills
Excellent spoken and written communication skills in English
Able to complete tasks within an allotted time frame
Overall accountability
Proficient in MS Office (Outlook, Word and Excel) and standard office technology and equipment
Flexibility to work extra hours as needed
This position is repetitive work with long periods of sitting or standing and heavy lifting

Nice To Haves

Knowledge of mobile computing would be an asset

Responsibilities

Assisting with mobile device management for our clients
Perform device testing to diagnose equipment issues
Log hardware issues and device details with our in-house asset management system
Create Repair Merchandise Authorizations with the Manufacturers to have hardware repaired in a timely matter
Work to ensure the Team’s SLAs are being met
Stage hardware with client specific configurations and software
Fill work orders, or request for materials
Maintain inventory records in computerized Inventory Management System
Assist Shipping and Receiving as needed
Packaging outgoing shipments
Receive merchandise and match to sales order
Place merchandise on pallets or shelves for distribution
Identify damage, loss, or surplus of merchandise stored in the warehouse
Continuously upgrade your knowledge with online courses provided by our vendors
Other duties to be defined
On the job training will be provided