Summer Office of the Chief Administrative Officer (CAO) Intern - (2027) - $20.00/hr.

Delaware River Port Authority • Winslow Township, NJ

2d • Onsite

About The Position

The Delaware River Port Authority (DRPA), a bi-state agency of Pennsylvania and New Jersey, owns and operates four Delaware River bridges. Its transit subsidiary, the Port Authority Transit Corporation (PATCO), operates a rapid transit line between Philadelphia and Lindenwold. DRPA/PATCO is hiring college students for a paid, 10-week summer 2027 internship in the Office of the Chief Administrative Officer. The internship pays $20.00 per hour and is based in person at One Port Center in Camden, New Jersey. The schedule is 9:00 a.m.–5:00 p.m., Monday through Friday, for 40 hours per week, including a paid lunch hour, from June 7 through August 13, 2027.

The intern will support the Administration Division and the Chief Administrative Officer through research, writing, analysis, meeting support, documentation, and special initiatives. Work includes preparing communications and briefings, updating procedures and intranet content, developing dashboard metrics and an annual highlights report, and assisting with insurance documentation and follow-up. The intern will also attend meetings, capture notes and action items, help prepare for Board-level meetings, and support mental health and self-care awareness initiatives.

Applicants must be at least 18, have a high school diploma or GED, reside in DRPA’s Port District, meet the stated undergraduate full-time enrollment and credit requirements for Fall 2026, Spring 2027, and Fall 2027, and submit required official documentation by June 15, 2027. Candidates must pass pre-employment drug and alcohol testing and a criminal background investigation. The position requires in-person availability for the entire internship period.

Requirements

• Be at least 18 years of age.
• Have a high school diploma or GED.
• Pass a pre-employment evaluation that includes drug testing, including marijuana, and alcohol testing.
• Pass a criminal background investigation conducted by a third-party vendor.
• Reside within DRPA’s Port District: Bucks, Chester, Delaware, Montgomery, or Philadelphia County in Pennsylvania; or Atlantic, Burlington, Camden, Cape May, Cumberland, Gloucester, Ocean, or Salem County in New Jersey.
• Provide an official college or university transcript with the institution’s raised seal verifying full-time enrollment in an undergraduate degree program in both Fall 2026 and Spring 2027, and completion of at least 24 credits total, including a minimum of 12 credits in Fall 2026 and 12 credits in Spring 2027.
• Provide official documentation verifying full-time enrollment in an undergraduate degree program for Fall 2027, with a minimum of 12 credits.
• Upon acceptance, sign an Acknowledgment of Understanding Form and submit the required documentation, including an official transcript, by June 15, 2027; failure to meet eligibility requirements or provide documentation results in removal from the program.
• Be available to work in person, full time, 40 hours per week, for the full 10-week period from June 7 through August 13, 2027.
• Demonstrate basic exposure to reading and analyzing information through coursework, projects, case studies, or research assignments.
• Be able to write clearly and thoughtfully with guidance and feedback.
• Follow instructions and complete assigned tasks accurately and on time.
• Be open to learning new concepts, tools, and processes.
• Ask questions, seek clarification, and apply constructive feedback.
• Demonstrate attention to detail, a commitment to quality, and a problem-solving mindset.
• Work independently and collaboratively.
• Demonstrate reliability, respectful and effective communication, and accountability.

Nice To Haves

• Intermediate skill level in using MS Office.

Responsibilities

• Draft clear, well-organized memos, briefings, and correspondence for cross-departmental audiences.
• Research, draft, and update departmental Standard Operating Procedures, ensuring accuracy, clarity, and consistency.
• Develop and maintain dashboard metrics and visual summaries for leadership decision-making and performance tracking.
• Prepare a division-wide annual highlights report featuring accomplishments, initiatives, performance metrics, narrative summaries, and graphics.
• Receive training in reviewing Certificates of Insurance and supporting documents against established requirements; identify missing or inconsistent information and refer questions to staff.
• Assist with insurance-document tracking, applications, follow-up requests, records maintenance, and monitoring outstanding items.
• Attend meetings with the Chief Administrative Officer, risk management staff, and health benefits brokers to learn about insurance programs, renewals, coverage, and benefits administration.
• Maintain and update internal intranet content.
• Attend meetings with the Chief Administrative Officer, summarize issues, take notes, track action items, and prepare follow-up.
• Assist in preparing meeting agendas, materials, briefing documents, research, and data analysis.
• Support the Chief Administrative Officer in preparation for Board-level meetings.
• Support mental health awareness and self-care initiatives.
• Provide support across the Administration Division as priorities and assignments require.
• Manage multiple assignments while meeting deadlines and maintaining accuracy and professionalism.
• Perform other projects and duties as assigned.

Benefits

• Competitive pay of $20.00 per hour.
• Paid weekly.
• Free parking at all facilities.
• Complimentary passage on DRPA bridges when used only for commuting to and from work.
• Complimentary PATCO travel when used only for commuting to and from work.
• Meaningful learning experience with industry leaders and professionals.
• Practical real-world experience and opportunities to develop professional skills and build a professional foundation.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: High school or GED