Summer Lift Operator

Berkshire East Ski ResortCharlemont, MA
$17 - $17Onsite

About The Position

Monitors loading and unloading of guests and mountain bikes on chair lifts. This role requires a friendly and fun disposition, excellent customer service skills, and a strong commitment to safety. The operator will be responsible for ensuring guests have a safe and enjoyable experience on the chair lift, while also performing operational and maintenance-related tasks.

Requirements

  • Must be 18 years of age or older.
  • Skilled in providing outstanding customer service.
  • Willingness to follow company procedures for promoting a safe workplace.
  • Must pay attention to detail and value safety.
  • Complete lift operator training prior to working.
  • Needs to have a friendly and fun disposition and connect with guests and coworkers.
  • Able to communicate clearly using 2 way radios.
  • Reliability and timeliness required. Arrive on time and ready for the day.

Responsibilities

  • Start up and shut off lift as necessary for operations.
  • Familiarize guests with the use of the chair lift.
  • Observe and assist guests if they have difficulties using the lift.
  • Ensure that guests are using lifts properly and safely.
  • Check lift tickets and season passes ensuring they're current and valid.
  • Load and unload mountain bikes and other equipment.
  • Communicate professionally via radio and phone.
  • Enforce restrictions (equipment, level of functionality) when loading the lifts.
  • Maintain loading and unloading ramps at required specifications.
  • Complete daily lift logs or other required paperwork.
  • Report lift related accidents or injuries to the manager immediately.
  • Report malfunction or other lift issues to maintenance immediately.
  • Work effectively as part of the Lift Ops team.
  • Assist Maintenance with trouble shooting when requested.
  • Assist in solutions to lift related emergencies as necessary.
  • Perform other tasks as assigned by the manager.
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